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Greiner Ford Lincoln - Service Center

Casper, WY

4.7
152 Reviews

152 Reviews of Greiner Ford Lincoln - Service Center

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November 29, 2023

Working with Rick Parsons is amazing. He is excellent with communications, clear and detailed. And the repairs done by the team look great. I appreciate their efforts in making an unfortu More

by margylundstrom
Recommend Dealer
Yes
Employees Worked With
Rick Parsons
Nov 30, 2023 -

Greiner Ford of Casper responded

Margy, we're so glad to know that Rick and our team at Greiner Ford of Casper could turn your unfortunate accident into a positive experience. We are always happy to step in and offer a helping hand. Thanks for trusting us with your vehicle repairs. Should you ever need anything else, please be sure to let us know.

November 26, 2023

Best place for service and repairs and to purchase a vehicle. I wouldn't go anywhere else. More

by bsharkey1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper! We are proud to offer the best dealership experience in Wyoming. Please reach out if you need anything else down the road.

November 17, 2023

All of the employees are great and I wouldn’t take my vehicle anywhere else! More

by Kay23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey, Cody, Ryan O, Dorien
Nov 20, 2023 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper! We truly value your support. Come visit our team again soon!

November 09, 2023

Fantastic service and quick to get me in and out. Felt like they truly cared about my time More

by ogdenr711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorian, Lacey, Cody and Ryan.
Nov 09, 2023 -

Greiner Ford of Casper responded

Hello there! Thank you for the positive review. We truly appreciate your support. Come visit the Greiner Ford of Casper team again soon!

October 25, 2023

EXCELLENT and friendly and professional service! Five stars! No complaints whatsoever. Got valet service and my truck is running GREAT More

by reschwolfgang51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Brodrecht
Oct 31, 2023 -

Greiner Ford of Casper responded

We're pleased to see that our friendly team was professional and provided excellent service during your visit. We hope to see you again soon!

October 20, 2023

Went in for the works oil change and did not get all the service said they rotated the tires that didn't happen I know this cuz I marked the tires they did not check air pressure either I lowered the pressu More

by kenny.sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Greiner Ford of Casper responded

Kenny, thank you for sharing this feedback about your recent visit. We strive to provide transparency when delivering complete and thorough services to our customers, so it's concerning to read this feedback. Your satisfaction is important to us and I would like the opportunity to discuss this with you further. Please reach out directly when you have a moment. Josh McGurn - Service Manager - 307-261-3722

October 16, 2023

We had two mobile vista and the technicians were courteous, prompt and efficient. We had no concerns with the visit. More

by baxterbrendabb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t remember who called or who came.
Oct 17, 2023 -

Greiner Ford of Casper responded

We're glad to know our technicians at Greiner Ford of Casper were able to provide you with prompt and efficient service. Thanks for the positive feedback and we hope to see you again soon!

October 04, 2023

Service has been getting better! !! I went to get my husbands vehicle ready for a road trip to deadwood and our coolant didn’t get topped off as well as Jim caught the guys didn’t cha More

by Blahblab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Greiner Ford of Casper responded

The service team at Greiner Ford of Casper will be grateful to know that their efforts resulted in an improved experience for you. We look forward to serving you again in the future. Safe travels on your road trip!

October 03, 2023

Jim Swanson in the Service Department takes care of anything I need done on my vehicles. He makes everything really easy. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Greiner Ford of Casper responded

We're happy to hear that Jim is helpful during your visits. Come see us again soon!

October 01, 2023

Rick in the collision center really helped me get my vehicle taken care of and spoke with my insurance to make sure everything was covered. The collision center did an amazing job on my Jeep it looks Am More

by ahede2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Collision Center
Oct 02, 2023 -

Greiner Ford of Casper responded

We're glad to hear that Rick and our collision center team were able to assist you with your Jeep repairs. We hope to see you again here at Greiner Ford!

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