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Greiner Ford Lincoln - Service Center

Casper, WY

4.7
152 Reviews
Call Service Center (888) 986-1851

152 Reviews of Greiner Ford Lincoln - Service Center

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September 04, 2023

Awesome staff helpful,knowledgeable, responsive and friendly. Great mechanics and quick service Clean and comfortable waiting area More

by rigmanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brodrecht, Andrew Savoy
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Sep 05, 2023 -

Greiner Ford of Casper responded

We love to hear that! Thanks for the kind words about our team and we'll see you again soon at Greiner Ford of Casper!

September 03, 2023

Even though I have moved away from Wyoming since purchasing my truck at Greiner I return there for my service and warranty needs. The main reason for this is Jim Swanson in the service department. H More

by GoPokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Greiner Ford of Casper responded

We'll be sure to pass this along to Jim! Thanks for your continued loyalty and we'll see you at your next visit!

August 28, 2023

Recall appointment was quick and efficient. Staff is friendly and knowledgeable. Easy to make appointments. More

by judyhawley345
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Cline
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Aug 28, 2023 -

Greiner Ford of Casper responded

Hi Judy, It's great to see you received quick and efficient service from our team. See you next time!

August 26, 2023

Prompt usuall can get me in for oil change quickly, reasonable time for other service. Freindly sales. Free soda. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Greiner Ford of Casper responded

We appreciate you taking the time to share your recent experience, Bruce. Come visit us again soon!

August 20, 2023

Problem was not fixed. Had to make a call back and I am not happy about it. More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Greiner Ford of Casper responded

Jim, it’s unfortunate to see that the issue with your vehicle was not resolved. I understand the frustration and apologize for any inconvenience this may have caused. If you are willing to discuss this with me directly, please reach out. Josh Mcgurn 307-261-3722 Service Manager

August 16, 2023

Very friendly. The waiting area was vey clean & comfortable to sit in. They also had fresh baked cookies More

by Retired machanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Greiner Ford of Casper responded

We're glad you enjoyed your visit (and the cookies)! Come visit us again in the future. Take care!

August 09, 2023

Great communication and great service! Cody is a pleasure to work with as always! Highly recommend. More

by artsaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Cline
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Aug 10, 2023 -

Greiner Ford of Casper responded

It's wonderful to see Cody and our team provided great communication and service! We appreciate the recommendation and look forward to your next visit!

August 07, 2023

Needed an oil change while on a long road trip and they went out of their way to fit me in and treated me like a long tern customer. More

by Jerry O’Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Aug 08, 2023 -

Greiner Ford of Casper responded

Hi Jerry, it's great to see our team was able to get you in and out quickly. We hope to see you again in the future, take care!

August 06, 2023

Dealer is horrible. They are stuck in the 1970s style of "I have to check with the manager" type of sales. However the service center is fantastic More

by skydive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Brodrecht
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Aug 08, 2023 -

Greiner Ford of Casper responded

We appreciate this feedback and will pass it along to the rest of our team. We hope you have a great day!

August 03, 2023

Customers are put first and really cared about they strive to do better and it shows you can’t go wrong with putting your trust in them. More

by Kj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorian, Satin, Travis
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Aug 04, 2023 -

Greiner Ford of Casper responded

Wow! We truly appreciate this wonderful feedback about our team. Until next time, enjoy the road ahead!

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