Gresham Subaru

The service with Subaru is always a 5 Star I have been coming to Gresham Subaru over 15 years. The service is well beyond any service I have ever received. My HRM professional career I have hir I have been coming to Gresham Subaru over 15 years. The service is well beyond any service I have ever received. My HRM professional career I have hired and trained hundreds of employees..but the caliber of Bryan Hays is definitely a 5 Star. I feel comfortable and confident in any of my needs as a Subaru owner Thank you Peggy Danielson More

Sales people rude and condescending We spoke with two different salesmen. Both were rude and condescending. Horrible experience. Even though we are seriously in the market for a Subar We spoke with two different salesmen. Both were rude and condescending. Horrible experience. Even though we are seriously in the market for a Subaru and intend to buy this week, we would not return to this dealership. More

Do not honor their pricing We worked with Jonathan via email through true car we decided on the car that we want and agreed upon the pricing through true car (in writing) we arr We worked with Jonathan via email through true car we decided on the car that we want and agreed upon the pricing through true car (in writing) we arrived at the dealership and asked Jonathan to show us the car that we were given the pricing for, we looked at the car and decided that was the car for us. Daryl (Jonathans supervisor) informed us that true car had made a mistake and that they would not be honoring the pricing that Jonathan had given us. After much argument and horrible trade in value given and were told that we would be getting a 1.99% interest rate we decided to proceed , once we got to the very last piece of paper to sign we were told that our interest rate was 3.49%. These people are liars and thrives and will do anything to screw you over and make a sale. Do walk away from gresham Subaru RUN. Do not give them your business. I WILL be reporting them to the BBB! More

Sad local dealer Car had hardly any miles had issues wanted to bring back and get new one trade value lower we should not take a loss for a car they sold us two weeks Car had hardly any miles had issues wanted to bring back and get new one trade value lower we should not take a loss for a car they sold us two weeks later everyone passed the buck if car had no issues no problem sad your local dealer screws u More

Friendly and professional staff. My wife and I needed a new car, I contacted Gresham Subaru because a co-worker had just bought a car from them recently and they responded very quickl My wife and I needed a new car, I contacted Gresham Subaru because a co-worker had just bought a car from them recently and they responded very quickly to my request for information on financing. They were able to get us a great rate on a loan and we drove off the lot in a new Legacy a couple hours after walking in the door. Tiffany and the rest of the people we worked with were friendly, professional and conscientious. I would recommend Gresham Subaru, they did a great job for us. More

Comfortable and homey We had the pleasure of Chris vealy assisting us in finding a great suv. We were not pressured, we felt very comfortable and moved at our pace not thei We had the pleasure of Chris vealy assisting us in finding a great suv. We were not pressured, we felt very comfortable and moved at our pace not theirs. I will definitely be coming back when we are ready to upgrade, till then, I strongly urge anybody in the market for a new or used car......go to Gresham Subaru. More

How to let a sure sale walk out the door We're a Subaru family, and decided it was time for our sixth. Determined the exact car we wanted and sent e-mail queries to two dealerships. Lithia in We're a Subaru family, and decided it was time for our sixth. Determined the exact car we wanted and sent e-mail queries to two dealerships. Lithia in Oregon City responded that we had exactly what we were looking for, and e-mailed the specs and the price. I relayed it to Gresham Subaru for a counter, and was told that they would sell the same car for $1800 less, and could I come in that day? I had plans, so I proposed to come the next morning, and was told that the sales manager would have the vehicle ready when I arrived. Got there on schedule, and the sales manager said the car had been sold that very morning, but he has lots of other cars that we'd like. They knew I was coming in with my checkbook to get that car, and had my number, but no text, no call....I instantly smelled bait-and-switch, hit the exit, went straight to Lithia and bought the car. I'd heard good things about Gresham Subaru and maybe they're all true, but my experience just reinforced negative stereotypes. They're off my list when it's time for our seventh More

Was well worth the drive from Vancouver to Gresham! We live in Vancouver and bought our last car at our local dealer. For our own reasons we no longer wished to do business local. My wife really loved h We live in Vancouver and bought our last car at our local dealer. For our own reasons we no longer wished to do business local. My wife really loved her 2013 Forester but wanted to scale down in size to the Impreza hatch. My wife hates going into a dealership to buy a car, the needless headache just drives her nuts. We were referred to Gresham Subaru from a friend who had a great experience. We were hesitant to make the drive as we assumed that it would be the same BS we have experienced so many times in the past, but did so anyway..... and we are super glad we did. When we arrived for our appointment we were greeted by a nice gentleman and escorted into the showroom. To our amazement the OWNER Nick came down from his office and personally welcomed us to the dealership and let us know we would be in great hands with our sales associate Bryce Bowers. We already knew the car we wanted to buy so Bryce grabbed my wife and I some coffee and quickly went out and pulled up the Impreza. Bryce spent almost an hour going over the Bluetooth system, linking our phones and contacts and making sure we were super comfortable using the system. We had many questions and at no time did Bryce seem rushed or bothered, he was very patient and genuinely cared about our questions. Once we were sufficiently educated about all the new goodies we went inside to do the dreaded negotiation. Prior to our appointment we had shopped several other dealers as well as received felt we had a solid idea of what we wanted to accomplish. Nick came out personally and not only were his numbers close to what we were thinking... they were actually much better, and fully disclosed upfront, which for us was impressive. Our last stop was to the finance mangers office where we were greeted warmly by Eric Lovejoy. We are the type of people who ask many questions and read everything closely. Eric was super patient, and gave us detailed explanations to anything we asked. This was the first time in many years of marriage that I can say we left the dealership feeling great.... my wife was beaming, not just because she had a new car but I think more because she had expected a battle and instead felt like she was a VIP. Moving forward we decided that even though we have several service options close to us, we will be making the trip to Gresham for service, because for us they have earned our business. I will not hesitate to recommend Gresham Subaru to any friends or family members. Thank you for making our purchase feel special! More

Bought a car & would recommend. Ivan was very professional and knowledgeable. Was the best experience at buying a car that we have ever had. We never felt pressured and always felt l Ivan was very professional and knowledgeable. Was the best experience at buying a car that we have ever had. We never felt pressured and always felt like Ivan was looking out for our best interest. More

Straight up bait and switch We actually liked the sales person we originally dealt with, John, he helped my wife find an Outback she really liked. Due to Mother's Day obligations We actually liked the sales person we originally dealt with, John, he helped my wife find an Outback she really liked. Due to Mother's Day obligations we were unable to stay and complete the transaction. I called the following morning and talked to another sales person, Maurice, and he sent a sales agreement to my bank so they could issue a check. It was understood that we were going to come out and finalize the transaction after we got off work that day. We called the dealership after leaving the bank, check in hand, and were told that the vehicle which they agreed to sell to us and we had agreed to buy had been sold out from under us, but not to worry they had other Outbacks. More