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Gresham Toyota

Gresham, OR

Overview
Reviews
4.6
1,000 Reviews
Call Dealership (503) 465-4646
View Awards

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,000 reviews

September 14, 2024

As fast as can be expected given workload Efficient friendly and knowlegable. And and and More

by slmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 16, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team!

September 14, 2024

Great experience in service department Fast service was great Service department very meet and clean More

by Bobsue.Wendling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name , but she was very knowledgeable and did a wonderful job
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Sep 16, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience with our service department at Gresham Toyota! We're glad to hear that the fast and clean service met your expectations. We appreciate your support!

September 14, 2024

They offer very good and fast service. I would definitely recommend to friends and family. More

by herika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dickerman
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Sep 16, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team, Herika!

September 13, 2024

Dan kept me informed on the progress of the service on my car. I appreciated the no cost loaner car. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Sep 16, 2024 -

Gresham Toyota responded

We are glad to hear that Dan provided excellent service. Thanks for choosing Gresham Toyota!

September 13, 2024

Friendly service men. Work on my rig was quick and efficient. Comfortable accommodation for waiting More

by Rlheacock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Sep 16, 2024 -

Gresham Toyota responded

We're glad to hear you had a comfortable and efficient experience with our team at Gresham Toyota. Thanks for the feedback!

September 13, 2024

Dan in service department was great. Think he took the time to explain the maintenance my car needed. More

by weaver1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lin
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Sep 16, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear Dan in the service department at Gresham Toyota took the time to explain everything. We appreciate your feedback and look forward to serving you again!

September 12, 2024

Do good work . Wait time is rather long.Other wise a good place to go for service. More

by Booboorue13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rikki
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Sep 16, 2024 -

Gresham Toyota responded

We are glad to hear that our team provided excellent service. Thanks for choosing Gresham Toyota and sharing this feedback with us.

September 12, 2024

I am very disappointed in the service that my vehicle received and how my father was treated during the maintenance. When I tried to call to discuss the charges that were made for the repairs and how muc More

by wilson.lisha14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Clunas
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Sep 16, 2024 -

Gresham Toyota responded

Lisha, I'm truly sorry to hear about your experience and the lack of communication you encountered. This is not the level of service we strive for, and I will have a member of our leadership reach out to you as soon as possible to discuss this. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

September 10, 2024

Thank you so much for making servicing my vehicle a pleasant and efficient experience. Have a great day! More

by Loaizako
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rikki Turner
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Sep 11, 2024 -

Gresham Toyota responded

Loaizako, we're delighted to hear that your service experience was pleasant and efficient at Gresham Toyota. Have a fantastic day!

September 10, 2024

Took 3 hours to do oil change and I was asked to tires rotation and they are not do it. Really bad attitude from the advisor. More

by tonnyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Sep 11, 2024 -

Gresham Toyota responded

Tonnyton, I'm sorry to hear about your experience. We strive for efficient service and respectful communication, so it's disappointing to learn we fell short. Your feedback is truly appreciated and your comments will be shared with the management staff. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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