Kalei Mau was superb - we highly recommend him. This is our third Toyota and certainly not our last. We’ll absolutely go straight back to Kalei and Gresham Toyota for our next purchase, no need to look elsewhere.
In December of 2017, I was searching for a very specific Prius. In my exhaustive search, I had contacted no less than 15 dealerships within the Pacific Northwest about specific Priuses on their lots, either directly or through TrueCar, asking for the out-the-door price; nothing more, nothing less. Kalei with Gresham Toyota was the ONLY one who responded with a direct response to my inquiry, while literally every other dealership had responded with further questions (“what is your monthly budget,” or “come see our specials!” etc. etc.). No exaggeration!
Not only that, but Gresham Toyota was tied with another local Toyota dealership for the lowest price. However, it was Kalei’s service and direct, honest communication that won our business, despite the fact Gresham Toyota was much further away from my house than others.
Upon arriving, the vehicle was exactly as advertised, and, lo and behold, we paid exactly what we were quoted, not a penny more. How refreshing!
Kalei was charming, friendly, trustworthy, and both my wife and I felt as though he was genuine in his interest in getting to know more about our family. The whole buying experience with Kalei and Gresham Toyota was pleasant and quick without feeling as though we were being rushed. Brian Griffin (finance) was also wonderful - outgoing and fun yet detailed and professional.