Gresham Toyota

I booked an appointment and Giovan helped me with great customer service. It did take a bit longer because of the transmission fluid service, but I did appreciate the consistency of updates of the service. customer service. It did take a bit longer because of the transmission fluid service, but I did appreciate the consistency of updates of the service. He made sure to communicate about the delay, the shuttle back home and what my car needed maintained. More

I was greeted on the service drive up promptly, and was given a ride home shortly after dropping off my vehicle. My service was completed within the time period quoted. given a ride home shortly after dropping off my vehicle. My service was completed within the time period quoted. More

I had a frustrating and unprofessional experience with Gresham Toyota and salesperson Vitaliy K. I scheduled an 11:30 AM appointment for Vitaliy to bring a vehicle to my workplace—an offer he made hims Gresham Toyota and salesperson Vitaliy K. I scheduled an 11:30 AM appointment for Vitaliy to bring a vehicle to my workplace—an offer he made himself. Later, he told me that another couple had been rescheduled by his coworker for the same time and took priority, despite my confirmed appointment. The price sheet included over $6,000 in unwanted add-ons, including a $997 Adventure Protection Package, an aftermarket item that was already installed but never mentioned in advance or included in the listed price. I declined this and other fees, but was still pressured to move forward. When I said I needed time to think, Vitaliy became visibly upset, citing his time and effort, and implied I was wasting his time. The entire exchange felt manipulative, intimidating and dismissive. As a woman navigating this alone, I left feeling disrespected and pressured. I do not recommend this dealership or this salesperson—especially for women shopping independently. More

Came for my scheduled maintenance for my Tacoma, had my oil changed and tires rotated. I was greeted immediately by friendly staff and Dan. Dan Kim has been the main service advisor that I have worked with oil changed and tires rotated. I was greeted immediately by friendly staff and Dan. Dan Kim has been the main service advisor that I have worked with every time I bring my Tacoma for maintenance. He’s friendly and knowledgeable, I trust him and know my Tacoma is in good hands! I waited in the lobby will maintenance was being performed and didn’t wait too long for services to be completed and before I know it, I was out the door with my Tacoma to continue with my day. Thanks Dan and service staff/team and technicians for a fast and seamless service! More

Friendly and cordial . Great deals on service provided. Wish they remembered to give out the car wash coupon Great deals on service provided. Wish they remembered to give out the car wash coupon More

Dan in the service department was extremely friendly and helpful! He communicated well about the services I was due for and didn’t make me feel like he was just selling me something. I always feel like I ca helpful! He communicated well about the services I was due for and didn’t make me feel like he was just selling me something. I always feel like I can trust the service department and their staff. They always do an exceptional job! This is why I drive from Beaverton to come here. I always feel taken care of. More

Joshua was excellent, very knowledgeable. Everything went smoothly. When I arrived he greeted me at my car and took care of everything. I was in and out within 2 hours. Everything went smoothly. When I arrived he greeted me at my car and took care of everything. I was in and out within 2 hours. More

El personal que me atendió fue muy amable, además de explícame todo con mucho detalle explícame todo con mucho detalle More

I’ve been very happy and treated well at this dealership. Jesus sold me the car at a great deal, he is very professional and kind. Gio has helped me in the service department multiple times, always with hone Jesus sold me the car at a great deal, he is very professional and kind. Gio has helped me in the service department multiple times, always with honesty, clarity , and care. More

Great communication from Josh, and the work is always done as promised. I have no problem recommending him to others. done as promised. I have no problem recommending him to others. More