Gresham Toyota

Gresham Toyota was a breath of fresh air for us. We had our car serviced 4 times at another Toyota dealership and the problem still was not resolved. So we contacted Gresham Toyota. From the first c We had our car serviced 4 times at another Toyota dealership and the problem still was not resolved. So we contacted Gresham Toyota. From the first contact their customer service was honest, informative, and professional . They had a very specific plan to fix the problem with our Highlander and gave us a realistic price to fix it. They had a computer system they could look up the work that was done on it to date and share that with their technician to move forward. Their communication was outstanding! We always knew what was going on with our car and when it would be fixed. They called us to authorize all repairs. They also gave us a loaner car until the repairs were completed. We REALLY appreciate Gresham Toyota and will be bringing both our Highlander and Prius to Gresham Toyota for all our service needs. They are a great choice for a Toyota Dealership. More

The dealership is represented by service writers. Mark Smith did a stellar job helping me at the time of my service. He explained what would be done and what I could expect afterwards.He was kind Mark Smith did a stellar job helping me at the time of my service. He explained what would be done and what I could expect afterwards.He was kind and upbeat. Next time I need service, I will return to Gresham Toyota and ask that Mark Smith be my service writer again. More

Brandon in the Service Department was great to work with. I have been happy with the Service Department but will never buy another car from this dealership. I should have known better than to believe the s I have been happy with the Service Department but will never buy another car from this dealership. I should have known better than to believe the sales manager regarding the service contract. Yes, I can recommend the service department. More

Lack of communication. Had to take my 2024 to another Toyota to have it looked at. Other Toyota service is taking care of it. Had to take my 2024 to another Toyota to have it looked at. Other Toyota service is taking care of it. More

Dan in Service Department was really great. I had taken my Toyota Corolla in for the purpose of Maintenance and he explained everything and showed a video of work they had done and what might n I had taken my Toyota Corolla in for the purpose of Maintenance and he explained everything and showed a video of work they had done and what might needed to be done in the future. Very nice guy and great service. More

Allie was very good and kept me up to date. She is very friendly and does her job well She is very friendly and does her job well More

I would take my automobile for my regular service. Friendly staff. Great waiting lounge. Easy to get appointments. Friendly staff. Great waiting lounge. Easy to get appointments. More

Dan Kim did a comprehensive service and inspection of my twenty four year old Toyota. I am entirely pleased with the service and his thoroughness. twenty four year old Toyota. I am entirely pleased with the service and his thoroughness. More

Always seem to accommodate my time schedule. The facility is very clean and employees helpful The facility is very clean and employees helpful More

The team at Gresham Toyota consistently go above and beyond to take care of me and my Toyota Highlander. Highly recommended Gresham Toyota and Dan on the maintenance team beyond to take care of me and my Toyota Highlander. Highly recommended Gresham Toyota and Dan on the maintenance team More