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Gresham Toyota

Gresham, OR

4.6
1,027 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,028 reviews

May 23, 2024

I'm just disappointed with price. Oil change $130????? I'll never gonna come back to that dilership More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roemmich
May 24, 2024 -

Gresham Toyota responded

Zee, we apologize for any frustration caused by the pricing of our services. We strive to offer competitive rates and high-quality service, and we hear your concerns. Without your full name or contact information, I can't look at your service history, but I would venture a guess that we installed synthetic oil in your vehicle, which would account for the price. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 23, 2024

Service went well and I will use them again. i like there service and facility. More

by Rolfemrehse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan kim
May 23, 2024 -

Gresham Toyota responded

Thank you for the great feedback! We're glad to hear the service at Gresham Toyota met your expectations and we look forward to seeing you again. Safe travels!

May 22, 2024

Dan the service rep was very helpful and accommodated my need to reschedule Thanks Dan More

by annkohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
May 22, 2024 -

Gresham Toyota responded

Dan will appreciate you taking the time to share your fantastic experience, Ann. Thank you for trusting Gresham Toyota with your service needs!

May 21, 2024

Brandon in the Service Department at Gresham Toyota in Gresham, Oregon went above and beyond to get my ten year after purchase maintenance performed (12 items total). Now my car is like new again and I r More

by rhino0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer (5-Stars)
May 21, 2024 -

Gresham Toyota responded

We're so glad to know that Brandon and our service team at Gresham Toyota were able to provide you with such thorough maintenance! It's great hearing your car feels like new again. Thanks for the awesome review, we appreciate it!

May 21, 2024

Great service! Alex was awesome and answered all my questions. He went the extra mile. More

by rndybarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Greg
May 21, 2024 -

Gresham Toyota responded

Your kind review warms our hearts! Thank you from the Gresham Toyota Team.

May 20, 2024

The finance department was slow and tried to lock my rate higher than the CapOne rate pre-approval. Finally, they agreed to match the CapOne rate, saying oh yeah we can match it, but initially tried to charg More

by RB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Georgio was AWESOME!
May 22, 2024 -

Gresham Toyota responded

We're sorry to see that your experience with our finance department didn't meet expectations. We aim for transparency and efficiency in all of our transactions, so it's disappointing to read about the issues you've encountered. It sounds like there are still some unresolved matters here and we'd appreciate the opportunity to address them directly if possible. Please contact me at the email address below with your full name and phone number and I will arrange for a member of our store management team to reach out to you soon so we can work towards a resolution together. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 19, 2024

Alex our advisor was very good at communicating. My Toyota was done within the time I was originally told it would be, I have always been happy with the service I get at Gresham Toyota. More

by Corinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 20, 2024 -

Gresham Toyota responded

Corinna, it's great to know that Alex and our team at Gresham Toyota were able to meet your expectations. We appreciate the positive feedback!

May 19, 2024

I was treated with respect and kindness. The appointment was fast and efficient. They charged what what was quoted. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 20, 2024 -

Gresham Toyota responded

Gary, we're glad to know you had a respectful and efficient experience at Gresham Toyota. We always aim for transparency with our pricing - thanks for your feedback!

May 19, 2024

They were very nice and friendly and helpful. They know what they were doing and very helpful with our needs. More

by rogerhavranek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Lamorie
May 20, 2024 -

Gresham Toyota responded

Roger, we're glad to know our team at Gresham Toyota was able to assist you effectively and meet your needs. Thanks for the positive feedback!

May 18, 2024

Alex from Gresham Toyota was fantastic! He gave above and beyond service by quickly accommodating us in every way! Very kind and knowledgeable-I always receive great service when I come her More

by MFernandez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (Service Advisor)
May 20, 2024 -

Gresham Toyota responded

We're delighted to know that Alex provided you with fantastic service at Gresham Toyota! We always aim for quick and accommodating assistance. Thanks so much for your kind words, we appreciate it!

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