
Gresham Toyota
Gresham, OR
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They provided good service and sales, but had the typical "add-ons" that no one would buy in their right mind. They also "forgot" about a $1500 rebate on a maintenance contract until the final financing work "add-ons" that no one would buy in their right mind. They also "forgot" about a $1500 rebate on a maintenance contract until the final financing work was started after we had turned down the optional contract, which we did finally accept. More
October 30th, 2021, I come in with my ex wife to sign off on a vehicle which I thought this was the last thing I had to do. I get a call from my community credit union on November 15th stating that they stil on a vehicle which I thought this was the last thing I had to do. I get a call from my community credit union on November 15th stating that they still have not received a payoff check so therefore if you don't pay on the vehicle it will go against your credit. I had no choice to pay on a vehicle I no longer have possession of. The finance department at Gresham Toyota is terrible. It took many calls to even get them motivated. Needles to say it took them an entire month to get my credit union a pay off check. I had no choice to report them to the better business bureau. They still haven't even responded to them. *Don't do business with them.* Still waiting for a resolution 🙄 More
Bought a “certified used” Highlander and the battery kept going dead. After numerous jump starts, I replaced the battery ($370). Dealership sold me car with cheap battery that doesn’t work with auto on/off s going dead. After numerous jump starts, I replaced the battery ($370). Dealership sold me car with cheap battery that doesn’t work with auto on/off start. Called numerous times for explanation - no return call. Very poor customer service. More
I appreciated Jose Berrios’ customer service and help I appreciated Jose Berrios’ customer service and help in finding the RAV4 Prime. He was very friendly and helpful. I didn’t appreciate Jose’s s I appreciated Jose Berrios’ customer service and help in finding the RAV4 Prime. He was very friendly and helpful. I didn’t appreciate Jose’s supervisor or sales manager trying trying to add on more costs than we agreed to. The same supervisor put the wrong VIN# on the paperwork. More
Friendly Sales person- Chris Moyer and great finance service from Ian. We appreciate the time spent explaining the process. We love the new Tacoma truck. We would buy from Chris again. service from Ian. We appreciate the time spent explaining the process. We love the new Tacoma truck. We would buy from Chris again. More
I like this dealership. They seem to be very patient with me even though I am a Senior. We are some times slow and limited in our patience, most of the time is more important than the other person. Thank you me even though I am a Senior. We are some times slow and limited in our patience, most of the time is more important than the other person. Thank you for being patient with me. More
Arrived at the dealer at the time that was scheduled, they took my SUV in right away they had a rental vehicle ready for me. The advisor gave me a time on when my vehicle will be done. Everything was aw they took my SUV in right away they had a rental vehicle ready for me. The advisor gave me a time on when my vehicle will be done. Everything was awesome. More