
Gresham Toyota
Gresham, OR
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My husband and I went into this dealership just to look at different cars and get a feel for what we wanted in the future. We didn't have any intention of buying yet because we didn't think that we could at different cars and get a feel for what we wanted in the future. We didn't have any intention of buying yet because we didn't think that we could afford it. First we worked with Fred who was very friendly and extremely helpful. He explained more about leasing options and that you could actually buy the car at the end of the lease which was not something we were aware of before. I would say that was the turning point for us and we started to really consider working out a deal that day. Once we decided we wanted to look at the Sienna Fred informed us that he was new and didn't know that much about that particular car yet and would get us a salesman who did. This is when we started working with Dan. He was very knowledgable about the van and also extremely friendly. No one at this car dealership was pushy which was a refreshing change. Dan really worked with us and we were actually able to buy the car that we wanted. Ted helped us with the financing and once we sat down with him it really didn't take that long. He was very friendly and personable. This was by far the best experience I have ever had at a dealership and I know I will be recommending it to everyone. More
From the first on-line inquiry to the purchase, financing and accessory installation, this entire experience was extremely pleasurable, and easy. I knew which vehicle I wanted, and was quite sure of the opti and accessory installation, this entire experience was extremely pleasurable, and easy. I knew which vehicle I wanted, and was quite sure of the options. They located the appropriate vehicle, discussed trims, packages, options, accessories, and we left with exactly what we needed. There wasn't any pressure whatsoever; if we wanted to have waited for delivery of a vehicle to exactly match what we wanted (as opposed to just getting what we needed), they were fine with that. All in all, the staff was friendly, efficient, and the experience was excellent. More
Had a great experience at this dealership. Cameron met with my parents before I was able to make it in and was very helpful and informative with them. Once I was able to come in, Cameron was very pleasan with my parents before I was able to make it in and was very helpful and informative with them. Once I was able to come in, Cameron was very pleasant to work with, not pushy at all, and went above and beyond to be sure that we had all the specifics on the truck I was looking at purchasing. He took his time and didn't make me feel rushed in the decision process and worked with me on the price until I was happy with what I was getting. He also called after the purchase to be sure that the truck was working out. I would highly recommend this dealership to others, and Cameron as a salesman to work with. More
Cameron was very friendly and informative. He made sure we understood all the assets and workings of the vehicle. He made sure to go through all the literature making sure we understood and answered all q we understood all the assets and workings of the vehicle. He made sure to go through all the literature making sure we understood and answered all questions we asked. He made sure we were comfortable while the paperwork was being processed. Then after the sale he even helped us to sync our phone to the blue tooth. He has checked up on us since the sale. He is just a very nice person to work with and we would recommend him to others looking to buy a car. He is a valuable asset to Gresham Toyota in our opinion. More
Lonnie is a great car salesman! He is extremely friendly, knowledgeable, and helped make us feel comfortable in buying our car. I would recommend him to anyone looking to buy a new or used car. friendly, knowledgeable, and helped make us feel comfortable in buying our car. I would recommend him to anyone looking to buy a new or used car. More
My experience with Gresham Toyota was the BEST I have ever had at a car dealership! Lonnie Timmons was very knowledgable and friendly. He took his time with me, making sure I new all about my new Rav 4. ever had at a car dealership! Lonnie Timmons was very knowledgable and friendly. He took his time with me, making sure I new all about my new Rav 4. I never felt rushed. The manager Ken was great. He gave me a great price on my trade in and when I left I felt like I had been taken care of. I would and have already referred a friend to this dealership. Thanks for everything!! More
I took my car in for an oil change at Toyota in Gresham. This was my first visit to this dealership and I could not be any happier with the experience. Every person I spoke with was all smiles and very frie This was my first visit to this dealership and I could not be any happier with the experience. Every person I spoke with was all smiles and very friendly. Every employee was helpful and knowledgeable. When I picked my car up I was happy to learn that they replaced one bulb which was out complimentary. I also asked if they had a military discount and they said not officially but immediately offered 10% with a smile. After that I was given an Andy mint (which I love) and told that there is a bottle of water waiting in my freshly vacuumed car. This dealership is the Disneyland of all dealerships. I recommend this place to everyone! I was so well taken care of I don't plan to go anywhere else and also now plan to purchase my next car from Toyota! Thank you so much! More
My primary sales person is Lonnie. I briefly worked with Andric. So this review is really about Lonnie and more generally about Gresham Toypta. I bought my first Prius from Gresham in 2001 and had it until Andric. So this review is really about Lonnie and more generally about Gresham Toypta. I bought my first Prius from Gresham in 2001 and had it until last week when it died at 209000 miles - could have gotten it fixed but for $4-6k and that was more than the blue book resale value, so I was forced into a new car - too bad since I love to drive my cars forever. That said, Lonnie is very knowledgeable and a gentleman. He took on actions items for me in finding ways to get something for my old Prius. He showed/explained to me in detail all about the new Prius Plug-in technology (that is the model I ended up buying). He spent hours with me explaining, comparing Prius C, V, regular Prius and Prius Plug-in models. He is truly enthusiastic, curious and interested and is always in a learning and listening mode. He is also caring and genuinely cheerful and supportive. I could have bought my car from another dealer. I was actually renting a plug-in from another dealer so I was in a way primed for buying from that dealer, but Lonnie's manner and I can truly say friendship made it easy and natural to buy from him and thus Gresham Toyota. I also feel/know that I can call Lonnie anytime in the future with questions. I do not feel that the sale ended when I signed the purchase papers. Thank you Lonnie. I appreciate working with people I respect and trust. Sara More
I am very disappointing in this dealership service sale (used car). We bought a certified 2009 Toyota Camry XLE about 2 weeks ago. We bought the car at a night time. A day after we bought the car, we (used car). We bought a certified 2009 Toyota Camry XLE about 2 weeks ago. We bought the car at a night time. A day after we bought the car, we realize there is a missing small silver rectangular cover next to the gear. I call Wayne right away, he is our sale man, telling him the situation, also email him a picture of the missing cover space in the car. He said he will check email and with his people to see if they can fix it for us. I didn't hear back from him the next day, and the day after that. I call and leave messages with the receptionist, but still no call back, after a few call the receptionist promise me Wayne will call me back, but he never did. Finally a week later i ask to speak to manager (Jim). The manager told me he will check with his people and will call me back, unfortunately he also didn't call me back, Wayne finally did sent me an email saying that it is not cover under certified, he didn't even bother to call me or telling me the cost to fix it in his email. I found the cost of the missing cover from another toyota dealership and it is about five dollar. Reason for my disappointment. 1) How can you sell a certified vehicle with a missing part and not inform the buyers about it, certified vehicle suppose to be the best condition used vehicle. 2) It took about a week and half to reply to my request, it only took the other dealership 10 minutes. 3) Is it because of $5 dollar you guy didn't want to deal with me, I bought a $17,500 car, doesn't make any sense. I will make sure all my friends and family know about service of this dealership, they do not care about the customer once they made the sale and got their money. More
at first they were all nice and humble when i was looking for a car. after i bought a car from them, they turned out to be the WORST people to deal with. I call them again and again and they dont have the co for a car. after i bought a car from them, they turned out to be the WORST people to deal with. I call them again and again and they dont have the courtesy to call back. i bought extra accessories to my car with them and it did not arrive til now. i would not recommend this dealership to anyone. More