
Gresham Toyota
Gresham, OR
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Great group of individuals working for Gresham Toyota. No pressure, listened to what I wanted and worked a deal to get me the best financing possible. Would have liked the process to move faster, took around pressure, listened to what I wanted and worked a deal to get me the best financing possible. Would have liked the process to move faster, took around 4 hours but overall friendly, helpful and professional treatment. I would recommend Gresham Toyota!! Shout out to Kenny!! More
If you want a peak experience from beginning to end, you need to speak with Dan Roemmich at Gresham Toyota. He has done exhuastive study regarding product and delivers it with military precision and a very need to speak with Dan Roemmich at Gresham Toyota. He has done exhuastive study regarding product and delivers it with military precision and a very pleasant personality. He was patient and allowed us the time we needed to make a decision so we felt very comfortable. Another thing that really set Dan apart was that he knew his inventory by memory and because he is also the finance director of the dealership, he was easily able to provide us with a lot of alternatives we had not even considered. You aren't just in good hands with Dan, you are with the very best! PS. He really is THAT good! Chris Wagner More
Great experience buying the car. There are a few minor issues. Gresham Toyota needs to change your policy to allow the purchase of a car on a credit card. The $4k limit is non-logical except if your issues. Gresham Toyota needs to change your policy to allow the purchase of a car on a credit card. The $4k limit is non-logical except if your are pushing the Toyota loan department. I am not impressed with this policy and if you want me to purchase more from Gresham Toyota, it need changed imediately!!! More than 2 keys need to be supplied with a car. It should be a minimum of 4. If it was not such a pain and time consuming process and expensive, I would not complain. That leaves me with a bad taste for the "car-buying" experience. Who wrote this requirement that it has to be a minimum of 25 words. More
I told Lonnie this by email also....the quality of the I told Lonnie this by email also....the quality of the detail on the car was pretty poor. Would be nice to buy a car from a dealership and not have t I told Lonnie this by email also....the quality of the detail on the car was pretty poor. Would be nice to buy a car from a dealership and not have to go home and immediately clean it up. Asked for it to be taken care of before we left and it wasn't done. Other then that the experience was nice and all employees were nice. Thanks Willy More
Gave a deposit and was promised a particular vehicle in early May ( 4 week wait). Vehicle came in "damaged" and I was told that even though I had given a deposit, I had to go to the "back of the line", as early May ( 4 week wait). Vehicle came in "damaged" and I was told that even though I had given a deposit, I had to go to the "back of the line", as the vehicle I wanted was in high demand. I was told it would be 2 - 3 months, and I would not have the vehicle in the 10 week window I had allowed in order to get it here in time for my daughter's college graduation. I liked Amanda and we originally ordered from Gresham because of her. I do not blame Amanda; I feel sorry that Management did not take this opportunity to teach her what true customer service is all about. Gresham Toyota should have bent over backwards to make up for the vehicle coming in damaged after the 4 week wait. Instead, I was left on my own to procure the vehicle. After hours online, I found the vehicle I wanted, and though it ended up costing me an additional $1,000 I now have the vehicle for my daughter. Thanks in no part to Gresham Toyota. All they told me is that they would do the best they could. No phone call or communication in the last two weeks! They could have done everything I did but chose not to. Perhaps it was because I live three hours away and thought an unhappy customer that far away would cause them no damage. Total lack of integrity. They just didn't care. More
They offered to match the Costco's $200 over invoice. Instead I received $200 over Retail. Not the same! I did receive the promotional discount though. My fault, I should have caught it earlier instead o Instead I received $200 over Retail. Not the same! I did receive the promotional discount though. My fault, I should have caught it earlier instead of after the papers were signed. More
Dan Roemmich is the best salesman that i have ever meet in all the years i have purchased a vehicle new or used. I love my new ford focus and when the time comes to buy a new vehicle again i will be sure t in all the years i have purchased a vehicle new or used. I love my new ford focus and when the time comes to buy a new vehicle again i will be sure to come and see you for my next purchase. More
It was an over all wonderful experience. We traded in our 2001 Ford Ranger that had 95,000+ miles on it and they gave us over a thousand dollars more for it than I thought it was worth. Great experience . Lo 2001 Ford Ranger that had 95,000+ miles on it and they gave us over a thousand dollars more for it than I thought it was worth. Great experience . Love my new 2012 Tacoma 4x4. More
Came in planing to test drive Prius v. We had a good offer from another dealer on the other side of town, but car was not yet in and we had time for a test drive, so decided to do so close to home. I ha offer from another dealer on the other side of town, but car was not yet in and we had time for a test drive, so decided to do so close to home. I had previously been in contact with Lonnie via email & phone. The trade-in price for our older car was the deal-clincher for us. We got what we were looking for via a private/Craig's List sale and were amazed that we did. We just had to haggle a bit more on the price of the new car. Test drive & negotiations were a 2-hour process and the new car had to come from another dealer. We were able to pick that up the next day but still had another 2-hour process with another (shorter) drive, an explanation of the Entune system and other bells & whistles, and then the financials with Ted. Learning Entune was good, but we were surprised it took so long for a cash deal. Ted explained that it would've taken much longer if we did need financing. He was also pleasant to work with. Lonnie was great to work with and called a couple of times after the sale to see how things were and we even had another appointment for an Entune refresher. This is our 3rd Prius (first Prius v, of course) and our 2nd Prius from Gresham Toyota. Wish the 2nd had also been from them! More
.Considering it was a wet rainy day we had a excellent experience. The purchaser is a taller woman who knows what she wants when she sees it. This vehicle fit the bill. I was pleasantly surprised at the l experience. The purchaser is a taller woman who knows what she wants when she sees it. This vehicle fit the bill. I was pleasantly surprised at the lack of high pressure sale tactics on the part of Dan and the others. I'm pretty tough and will not be pressured into a purchase. More