
Gresham Toyota
Gresham, OR
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The wait time is reasonable and the service department is always very friendly and respectful. The most recent visit was this week on March 14, 2025. Giovan was so welcoming and helpful. I love the video tha always very friendly and respectful. The most recent visit was this week on March 14, 2025. Giovan was so welcoming and helpful. I love the video that was recorded under my hood and underneath my car. This is very helpful and I can keep it in my files for future reference. I will continue to have my car serviced at Gresham Toyota. More
I recently took my truck in for service, and I couldn’t be more impressed with the experience. From the moment I walked in, the customer service was outstanding. The staff was welcoming, friendly, and made be more impressed with the experience. From the moment I walked in, the customer service was outstanding. The staff was welcoming, friendly, and made sure to explain everything clearly, from the diagnostics to the estimated costs. They were incredibly transparent about the process and offered helpful suggestions without being pushy. The waiting area was comfortable, with complimentary coffee and snacks, which made the wait pleasant. My truck was serviced in a timely manner, and I was updated regularly on the progress. Once the work was completed, they took the time to walk me through what had been done, ensuring I was satisfied with the service. Overall, this was one of the best service experiences I've had. It’s clear they truly care about their customers and take pride in their work. I’ll definitely be returning for any future service! More
Incompetent service advisor, no notifications on service being performed. Wrong paper work when I checked out, told me what was wrong with the other guys car, gave me the wrong keys. If I hand have gotten b being performed. Wrong paper work when I checked out, told me what was wrong with the other guys car, gave me the wrong keys. If I hand have gotten bored and wandered the parking lot, who knows how long I would have waited? More
Quick appointment, immediate representative response, clear explanation of likely costs, and texting progress reports. Gresham Toyota takes great care of my Camry. clear explanation of likely costs, and texting progress reports. Gresham Toyota takes great care of my Camry. More
Awesome service department. I own a ford , used to get it serviced at Courtesy Ford Lincoln had an awful experience. Gresham Toyota helped me and made process a lot smoother and I own a ford , used to get it serviced at Courtesy Ford Lincoln had an awful experience. Gresham Toyota helped me and made process a lot smoother and easier for me! More
Thank you for the video! Great transparency showing underneath the vehicle while making it easy to understand Great transparency showing underneath the vehicle while making it easy to understand More
We came to a deal that was agreeable for both parties and the dealership followed through on everything they said. The whole process was comfortable. the dealership followed through on everything they said. The whole process was comfortable. More