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Gresham Toyota

Gresham, OR

4.6
1,046 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,046 reviews

March 19, 2025

One stop top shelf sales, mechanical service and parts and great staff and customer service. More

by sky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Jones
Mar 19, 2025 -

Gresham Toyota responded

Sky, your kind review warms our hearts! Thank you from the Gresham Toyota Team.

March 15, 2025

The wait time is reasonable and the service department is always very friendly and respectful. The most recent visit was this week on March 14, 2025. Giovan was so welcoming and helpful. I love the video tha More

by kathysturdavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovan
Mar 17, 2025 -

Gresham Toyota responded

Kathy, we're delighted to hear that Giovan and our service team at Gresham Toyota provided you with a friendly experience. It's great to know the video feature was helpful for you! We look forward to seeing you again.

March 15, 2025

I recently took my truck in for service, and I couldn’t be more impressed with the experience. From the moment I walked in, the customer service was outstanding. The staff was welcoming, friendly, and made More

by m.gonzalez14t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan (Service)
Mar 16, 2025 -

Gresham Toyota responded

Thank you for sharing your fantastic experience with us at Gresham Toyota! We're delighted to hear that our team provided outstanding service and made sure you felt comfortable throughout the process. We appreciate your kind words and look forward to assisting with any future needs!

March 15, 2025

Incompetent service advisor, no notifications on service being performed. Wrong paper work when I checked out, told me what was wrong with the other guys car, gave me the wrong keys. If I hand have gotten b More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of those pictured ????
Mar 17, 2025 -

Gresham Toyota responded

Bob, I'm sorry to hear about the mix-up and lack of communication during your visit. This is not the level of service we strive for, and I appreciate you bringing it to our attention. Please reach out to me at the email address below with your full name and contact number. Also, when you contact me, please include the name "Bob" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

March 14, 2025

Quick appointment, immediate representative response, clear explanation of likely costs, and texting progress reports. Gresham Toyota takes great care of my Camry. More

by ckbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 16, 2025 -

Gresham Toyota responded

We're delighted to hear that our team at Gresham Toyota provided you with efficient service and clear communication. Thanks for trusting us with your Camry!

March 13, 2025

Brandon did a spectacular job with the service on my tacoma. I'd give him a 10 star for the service but it only goes to 5. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Caleb Jones
Mar 13, 2025 -

Gresham Toyota responded

David, we're delighted to hear Brandon provided such outstanding service on your Tacoma at Gresham Toyota! Your high praise means a lot to us. Thank you for sharing this fantastic feedback!

March 13, 2025

Awesome service department. I own a ford , used to get it serviced at Courtesy Ford Lincoln had an awful experience. Gresham Toyota helped me and made process a lot smoother and More

by BloomBagri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovan
Mar 13, 2025 -

Gresham Toyota responded

We're delighted to hear that our service department at Gresham Toyota could provide you with a smoother and easier experience. Thank you for choosing us, and we're here whenever you need assistance!

March 11, 2025

Thank you for the video! Great transparency showing underneath the vehicle while making it easy to understand More

by alwaysjoshwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Jones and Nathan Salee, John Saetern, Paul Bergstrom, Steve Alverson
Mar 12, 2025 -

Gresham Toyota responded

We're glad you appreciated the transparency and effort our team at Gresham Toyota put into making things clear for you. Thanks for your feedback!

March 10, 2025

Service was done in a timely manner and information shared with me about their findings via video is a great add-in on their services. More

by luanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 10, 2025 -

Gresham Toyota responded

Luanne, we're delighted to hear that you appreciated the timely service and video updates at Gresham Toyota. Thanks for sharing your experience with us!

March 09, 2025

We came to a deal that was agreeable for both parties and the dealership followed through on everything they said. The whole process was comfortable. More

by scotto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Amos-Christie
Mar 10, 2025 -

Gresham Toyota responded

Scotto, we're delighted to hear that your experience with Gresham Toyota was smooth and agreeable. Thank you for sharing this positive feedback!

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