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Gresham Toyota

Gresham, OR

4.7
1,209 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,209 reviews

August 19, 2013

Their salesman is a BIG jerk and a fat LIAR. And their services are not that great, we had to wait a fairly long time to get through their financing service. We went there with the intent to purchase a More

by Scarlet_blue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Lane
Aug 22, 2013 -

Gresham Toyota responded

We are committed to providing high quality customer service, but based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We do sincerely apologize for the long wait to get into the business office; the weekends can get very busy. We are incredibly sorry for the miscommunication about the floor mats and the frustration this caused. It was never our intent to mislead you or any other customer. We recognize that when this miscommunication was brought to your attention it was disappointing and frustrating. We have set up a new process to review all aftermarket and factory installed accessories with our customers before they go into the business office to try to ensure that mistakes like this are not made in the future. Please accept our apology for your inconvenience.

August 17, 2013

Watch out for Gresham Toyota, their lack of integrity is costing me almost $3000. I was told one thing and the final contract says something else. After I reviewed the contract they said they had to print More

by Ana Schmitt
Recommend Dealer
No
Aug 22, 2013 -

Gresham Toyota responded

We are committed to providing high quality customer service, but based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We do sincerely apologize for the miscommunication and the frustration this caused. It was never our intent to mislead you or any other customer. We recognize that when this mistake was brought to your attention prior to negotiations it was disappointing and frustrating and have set up a second tier of monitoring to try to ensure that mistakes like this are not made in the future. Please accept our apology for your inconvenience.

August 02, 2013

Tommie Johnson and Cameron Katzenmeyer were both helpful and reliable. They responded promptly and with accurate information to my initial inquiry about their inventory. When I arrived at the dealership I More

by newredprius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Katzenmeyer
June 30, 2013

Cameron Katzenmeyer was a very knowledgeable and respectful. He is great salesperson and one that I will recommend to my friends and family. He took extra time to teach us how to use the vehicle sys More

by mariomessina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Katzenmeyer
June 09, 2013

It was a pleasure working with Andric. When we first started looking at the Prius C he took his time getting to know what was important to us and didn't try to sell us a car that wasn't what we needed. More

by zuruebooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013

Was looking to purchase a new Toyota, and tried to make a deal with 5 different dealerships without any luck. Contacted Adrian at Gresham Toyota, and he was straight forward, got me the best deal he could ge More

by ap015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Blair
May 19, 2013

Had a wonderful experience. Cameron the salesperson was a pleasure to work with as was Ted the finance manager. I would highly recommend this dealership. More

by billa97062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Katzenmeyer
May 10, 2013

I have a very hectic life. On top of being very busy, I needed to purchase a car in April 2013 so I asked my Mom to help me select some local dealerships. My goal was to find a good fit between myself and More

by susanward88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Blair
April 29, 2013

Very positive experince, and now pressure added. Adrian was awsome to work with, very friendly and made you fell at ease. Will deffently recemond dealership and Adrian to others. Thanks so much I really en More

by ashleyackers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Blair
April 26, 2013

This was my first time personally buying a vehicle from a dealership, and Cameron went above and beyond to make sure everything was taken care of. I went to the dealership with some family members and had n More

by BooC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Katzenmeyer
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