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Gretna Auto Outlet

Gretna, NE

4.5
492 Reviews
Gretna Auto Outlet is a family owned dealership that operates with your family's best interests in mind. We treat every one of our automotive customers like family. We want to make the purchase of your next car, truck, suv or van a moment you will always remember - and in a good way that new car dealers can't compete with!
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12190 South 216th Plaza

Gretna, NE

68028

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Showing 492 reviews

May 18, 2019

Helpful & Easy They provided us with all the information we needed, and made sure we understood everything. Was a quick and easy process, would highly recommend them More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Merwald, Bob Elet
May 20, 2019 -

Gretna Auto Outlet responded

Excellent! We strive to make things quick and easy. Its the best way to do business! Thank you for the kind words and please keep us in mind down the road.

May 09, 2019

A friendly dealer ship to go to Your salesman Bob was great to work with answered all questions which made me experience very pleasant and I would recommend my friends to your dealer More

by Tillbilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Merwald, Bob Elet
May 09, 2019 -

Gretna Auto Outlet responded

Excellent! We are happy you had a great experience here! Please keep us in mind if you should need anything down the road! Thanks again.

April 30, 2019

Very helpful staff. I live out of state. The staff was very truthful about the vehicle that I could only see pictures of. The truck was everything they said it was. It wa More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Merwald, Bob Elet
Apr 30, 2019 -

Gretna Auto Outlet responded

Thank you very much for such a positive review! We stand by our word! Building trust with customers is the foundation of our business and we appreciate you! Thanks again!

April 30, 2019

Quick & Easy Purchased my 2nd vehicle through Gretna Auto and it was as easy and painless as the first time. After getting the run around at other dealers for a de More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Merwald, Patrick Mefferd, Brad Merwald
Apr 30, 2019 -

Gretna Auto Outlet responded

Nick, Thank you for your repeat business with us! We appreciate that so much! Please keep us in mind down the road for all your vehicle needs

April 29, 2019

Great service !! Purchased a truck this past weekend from these guys. Couldn’t be happier. Easy to work with. Would buy here again for sure !! Highly recommended! More

by Griff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Elet
Apr 30, 2019 -

Gretna Auto Outlet responded

That's great to hear! We aim to please and we are here for you! Thank you for the kind words and positive feedback!

April 27, 2019

Quick easy deal!!! This was the quickest and easiest car deal I think I have ever made. Dan was great to work with and will be recommended to my friends. Rob also work More

by Jrojewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Merwald, Dan McWilliams
Apr 29, 2019 -

Gretna Auto Outlet responded

Thank you very much for the awesome review! We appreciate you!

April 21, 2019

Absolute Joke If you want to or think about trading a vehicle into this dealer don’t I got a $1000 offer for a 100% rust & dent free truck with brand new wheels and More

by football2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gibbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Palumbo
Apr 22, 2019 -

Gretna Auto Outlet responded

Good Morning, I am sorry to hear about your experience. We would prefer to not go the course of profanity with regards to this matter. We would like to talk you more about this. Could you please take down this review and we can come to solution together. Call us directly at the dealership at (402) 332-5868

Apr 24, 2019 -

Gretna Auto Outlet responded

Good Morning, Was just checking in, could we chat this morning? I would like to resolve the issue that you had when you were here at the dealership

April 19, 2019

Amazing dealership I went to Gretna Auto Outlet looking for a used truck. Was welcomed into the showroom with a warm and pleasent smile. They sat me down went over all t More

by Amsmith2780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette Hernandez
Apr 22, 2019 -

Gretna Auto Outlet responded

Wow! Thank you so much for the kind words! We do our best to go over and above and we value your business!

April 16, 2019

NO! THEY ARE PREDATORS! I would never buy another vehicle here! But if your are one of those people who need to see for yourself, beware! They will bait you with an interest More

by Regretful Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gibbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stott
Apr 22, 2019 -

Gretna Auto Outlet responded

Good Morning, I am very sorry to hear your experience. Please call us directly @ 402) 332-5868. I would like us to resolve this issue together before we go the route of keeping this bad review. We look forward to hearing from you.

Apr 24, 2019 -

Gretna Auto Outlet responded

Good Morning! Hope you got our message we sent you a few days ago. We would like to chat with you to resolve this issue together. Would you have time to call us today?

May 01, 2019 -

Gretna Auto Outlet responded

I am very sorry to hear about your experience here. I would like to try an resolve this issue together. Please call us at 402-332-5868. I look forward to the opportunity to resolve this together!

March 30, 2019

Dan the man got it done! Dan was pleasant to work with with the ourchase of our vehicle. He and the staff at Gretna Auto did what they had to in order of getting a done deal. More

by Nebraska20!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McWilliams
Apr 22, 2019 -

Gretna Auto Outlet responded

Thank you for the great review. We are here for you!

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