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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,398 Reviews

1,398 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 01, 2019

Friendly people, fast service! First time at this dealer. Could not have gone better. Jonathan explained everything clearly and did not pressure me in any way to get stuff fixed. He More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership, Rita. If there is anything further we can do to assist you, please let us know!

November 01, 2019

Incompetent Service! Stay Away! Grieco service the worst. Kept car 1 week, picked up a/c broke again, within 1 hour. Claimed fixed again drove off lot A/C not working. More

by Upset
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lauren Felder, Sean
Nov 04, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com or by phone at 954.567.7241.

October 31, 2019

Great place Clean proficient and rapid work trucks recall was done sooner than expected. I would definitely recommend anyone to get their car or truck servied her More

by Chevy Truck Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

October 31, 2019

Amazing team. Really profecional and friendly They explain all process since I arrived, then the associate was really friendly. The time of the service was fast and they gave me some advice regard More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregorio Javier
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

October 31, 2019

Service My service was great they were very helpful and done quickly.Brad Drake was so helpful in sales and my first service visit with Sean was great More

by MACKSUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Brad Drake
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

October 31, 2019

Horriable I had a horrible experience. I was charged 150 $ for a diagnostic test and another 18$ for miscellaneous fees? After 180$ with tax and 3 days waiting More

by ALEXISBRUCE2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
Nov 04, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Alexis, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

October 31, 2019

Recall , oil change, tire rotation and tire fix well done, service done by professionals trained by factory. As always, excellent service and customer servic More

by VJMTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with our service team! Thanks for taking the time to share it with us.

October 31, 2019

2 1/2 hours for something I was told would take 1 hour When I made the appointment to have a vacuum pump recalibrated due to a recall, I was told it would take an hour. 2 1/2 hours later, they didnt know More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady from collision desk.
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Joe, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. If there is anything else we can do to serve you, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com or by phone at 954.567.7241.

October 30, 2019

Battery replacement. Original battery was under warranty. I was taken care of right away. The representative was pleasent and knowledgeable.the waiting area is comfortable with a wide choice of coffee and wat More

by GLORIALAWSON339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Felder. Micheal ?, Josue Rosa, Levon Cox
Oct 31, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

October 30, 2019

Great service from Javier Lind The receptionist was very nice I don’t remember her name. I had to wait about a half hour before I saw my service rep. Nice waiting accommodations in More

by MARINAQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob dimezza
Oct 31, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

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