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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,398 Reviews

1,398 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 11, 2019

Excellent Service You hear many horror stories going to a mechanic even at the dealer. I must say this was the most positive experience I ever had dealing with any shop More

by Michael Valeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Erwin
Oct 14, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Michael, thank you for taking the time to let others know about your positive experience. We're happy that Jon and our team could meet your expectations! Have a great day.

October 11, 2019

Amazing Lauren was amazing . Very attentive and customer focused. Great listener and caring. I'll be back. . Not sure why shes not listed on her a choice to More

by WMEEK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 11, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with Lauren and the team. Please let us know if you need anything.

October 10, 2019

Great The service was great. I enjoyed the waiting room. I would highly recommend Grieco as the place to get your vehicle checked on. No one does it better More

by MikeJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Mike, thank you for taking the time to let others know about your positive service experience. We're happy that our team could meet your expectations! Have a great day.

October 10, 2019

Great Service Very agreeable experience.My questions were answered and services very quick and then I received a courtesy phone call when the car was ready. Thank y More

by Leshner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel was terrific!
Oct 10, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

October 05, 2019

35,000 Mi checkup Other than making a mistake, when scheduling appointment and service start time, everything went very well. Service tech was courteous and thorough, More

by Jpstaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 07, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with our team. Please let us know if you need anything.

October 03, 2019

Can't Say Good Don't Say Bad! Loyal customer since Maroone Chevy, bought 2 vehicles in the past but since Greico took over and my regular technicians left terrible experience. L More

by CarolS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Carol, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com. You may also reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

September 30, 2019

How things were handled. Everything was handled very well thanks to Jonathan Cardoza. He was very professional and kept me informed every step of the way. I had a brand ne More

by GUSSGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your wonderful experience with Jonathon! We are so pleased to hear we were able to provide you with a loaner while your repairs were being made.

September 30, 2019

Great customer service Service manager put me in and out at the exact time he said it would be great customer service very satisfied with work and manager More

by Texas truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the kind words! We are so pleased to hear that our team was able to provide you with a quick and convient service.

September 30, 2019

Nice but expensive and slow I had a appointment to specifically replace my battery, yet stiil took over an hour. Any auto repair or tire shop could have done it in half the time More

by EYE4BEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

September 30, 2019

Good job . I had a 7:30am appt got to me right away did the recall and on my way. Great job see you soon More

by impalass12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

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