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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,398 Reviews

1,398 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 30, 2019

Customer service in customer be service dept As always excellent customer service, even for an oil change. Grieco is always my first choice for service. My 2015 Spark has less than 15,000 miles i More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review, David! We are happy to provide you and your Spark with 5-star service. Please dont hesitate to let us know if you need anything.

September 26, 2019

Great The service was great the telephone service was polite They did kept me informed in a timely manner Thank you More

by pam9334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Hernandez
Sep 26, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us, Pam.

September 26, 2019

Amazing Levon is great and helpful with everything would definitely Will be back for all my services and will recommend it to friends and family thank you More

by Adolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Sep 27, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

September 25, 2019

Revised Company fixed problem! Made good on my issue. Call them direct and ask what was charged. They are glad to help make you whole. Thanks Again More

by 900DWIL@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience! We are so pleased to hear our team was able to keep you satisfied. Should you need anything, please don't hesitate to reach out.

September 25, 2019

oil change. Fast in and out. Very pleased and on a weekend with no notice. Service writer got me right in and just say a waited a short time as he said. More

by Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

September 24, 2019

Best Chevrolet Dealer Experience I have had several terrible experiences at another Chevrolet dealer very close to home. I was very frustrated and decided to drive further from home t More

by Tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gregorio
Sep 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Tracey, thank you for taking the time to leave a review for us. We're happy that Javier and our team could meet your expectations! Thank you again for taking the time to let others know about your positive experience. Have a great day.

September 24, 2019

Great advisor! Jonatan Cardoza is a great service advisor and very attentive. Will recommend is pleasant service! My car drives are smooth and services is satisfied More

by BIANCA.REYES002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Jonatan, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

September 23, 2019

Worst customer service I have ever had. I had a few incidents with their service department and if I would have known how they operate, I most likely would have gone someplace else. Very ba More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Vanvurst
Sep 26, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Jeff, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

September 20, 2019

Ok...but a little upsetting I usually do my service here...however the past 2 time I have went to get an oil change and multi point check. The multi point claims to have checked More

by Aynonomous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like another opportunity to earn your business. Should you wish to discuss, please reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com to discuss this further.

September 20, 2019

Maintenance checks. Check on buy back. To long to complete the maintenance/oil change. Tried to use the buy back voucher and upgrade with 1,000 dollar off. Dealer informed me he will get ba More

by StanleyBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Sep 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Stanley, thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

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