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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,397 Reviews

1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 18, 2019

Service is good, but sales department lairs. Buying a car from here is horrible lairs anything to get you to come in and then once you get there different story stay away if you're looking for a More

by RL300ES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember names
Sep 23, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Ron Shey, General Manager, via email at rshey@greicocars.com.

September 18, 2019

Fast and done right hopefully Levon Cox was service writer and did his usual expediticious job for brake recall. Was disappointed that Grieco didn’t call me about the recall while More

by NSTCONSULTANTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Sep 20, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your wonderful experience with Levon! We appreciate the recall feedback as it helps us shape future customer service experiences. Should you ever need anything, please don't hesitate to reach out.

September 18, 2019

Great My go to guy is Jonathan he is great with customer service and extremely nice and make sure repairs and service is done promptly and correct. More

by Best customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for sharing your 5-star experience with Jonathon! We appreciate your business and look forward to your next visit.

September 17, 2019

Great service will definitely come back again All good job done as expected. I am bringing the car back again because Saturday the mechanic that deals with transmission was not there. Hopefully More

by Bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciera, Josue Rosa, Rebecca Hussle
Sep 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review, Bruno! We appreciate you taking the time to share your experience. Please let us know if you need anything.

September 16, 2019

Car service The service team is excellent. Very little wait time and comfortable wait room. Car was serviced and washed. Free coffee and snacks while you wait More

by andyDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for taking the time to share your excellent experience! We are so pleased to hear that we could provide you with a quick and easy service.

September 16, 2019

Under warranty service Excellent customer service, my AC was blowing hot and I brought my car on Saturday morning they quickly put me in a rental car and my car was ready by More

by Mohammad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lind
Sep 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the wonderful review! We are so thrilled to hear about your 5-star experience with our team. We hope to do business with you again in the future.

September 16, 2019

Not very organized. Extremely poor follow up Set over six hours for an oil change had another issue with the vehicle and they failed to call me back multiple days at what should’ve been a one da More

by Zxc2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Sep 18, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

September 13, 2019

Not happy Air pressure put in tires were 10 over what it should have been. Greasey hand prints on front chrome grill. 2+ hours for oil change too long. Not hap More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josue Rosa
Sep 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Michael, we apologize as this is not the level of customer service we promote at Grieco. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com or by phone at 954-567-7241.

September 13, 2019

Stay away from this dealer I took my car in because it was not starting in the morning , 900.00 dollars later still doesn’t start in the morning terrible service department . J More

by Ryder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier
Oct 23, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with our service department, but would appreciate the chance to turn your experience around. Please reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.

September 12, 2019

Not what I envisioned Went in for a recall along with an oil change and any other services that my Z06 needed. I had called in advanced (3 weeks prior) to request the servi More

by ZSalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Levon Cox
Sep 16, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We are sincerely sorry for any misinformation about loaner cars. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

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