Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,398 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
Not what I envisioned Went in for a recall along with an oil change and any other services that my Z06 needed. I had called in advanced (3 weeks prior) to request the servi Went in for a recall along with an oil change and any other services that my Z06 needed. I had called in advanced (3 weeks prior) to request the service and was told that the recall parts needed to be ordered which I completely understood. I let them know to take their time and that once the parts were in to call me. They called me 3 weeks later and was told that the recall would take a bit of time, I stated please take your time, no rush just please provide a loaner. When I got there at 9:30 am, I saw the service advisor and was told the work would take about to 6 hours since they did not want to rush, I completely understood then I was told you can have a seat while you wait... I replied for my loaner? The answer was no, sorry we don’t give loaner unless your car stays over night, mind you that I’m bringing the car for a recall from Chevrolet itself. I decided to go rent a car, while there I reviewed online and saw that for my recall, Chevrolet stated that a loaner would be provided. I called the dealer and they stated that they would review that, sure enough they said yea we will cover it, after I had to go to 3 different car rental places because no cars were available. Then at the end of day I get a call saying your vehicle is ready, please come pick it up before the 24 hrs of your rental so we don’t get charged another day! Are you serious? After I’m the one that lost hours because you did not provide me with a loaner like you should? I was the one that figured out that I should get one, shouldn’t this be the dealers job to inform the customer and not the other way around! I picked up my car and yes the recall got done, the oil change got done, but I had asked for air to be added to the rear left tire because it was super low, that didn’t get done and not even a courtesy exterior wash, you can definitely the car was in the shop. Overall this is not the type of treatment that I have received in other Chevrolet dealers... I thought part of the reason to join the corvette family was the amazing customer service experience that Chevrolet provides but I guess I was wrong. More
Great service once again Been going to this dealer for years and several ownership changes . Grieco has been great, I’ve had had same service advisor Levon whom always makes i Been going to this dealer for years and several ownership changes . Grieco has been great, I’ve had had same service advisor Levon whom always makes it a pleasure. Thanks Levon & Grieco! More
New struts and new tire I was son impressed with my experience. Jonathan, the service manager was excellent. He went above and beyond when helping me out with a loaner car as I was son impressed with my experience. Jonathan, the service manager was excellent. He went above and beyond when helping me out with a loaner car as he knew I had an important appointment. Andrew was great as well. I was very impressed by the overall service. More
Service maintenance Service advisor Levon is top notch. Parts pricing is ridiculously high. Also I would never buy a car here. Why would I want the word GREICO in obnoxio Service advisor Levon is top notch. Parts pricing is ridiculously high. Also I would never buy a car here. Why would I want the word GREICO in obnoxious silver letters all over my Corvette? Or any car. The tag frame should be enough. I'm not paying to be a rolling ad for your ego. Plus it ruins the look of the car. More
Overpriced parts and installation This is worst service dealership. Overpriced. My car needs struts replacement and price they gave me $2000.00 it is ridiculous. I found mechanic for This is worst service dealership. Overpriced. My car needs struts replacement and price they gave me $2000.00 it is ridiculous. I found mechanic for 428.00 installation included. Also they didnt wash the car they told me to wash. They also charged me $160.00 for only inspection and technician didnt mention about this charge either. I am very disappointed with this service. I wont go there anymore it is just rip off More
Respectfull and prompt .. A Very repectfull and informative with all maintenance recommended services as well with pricing.. Offered multipoint inspection with a courtesy ext A Very repectfull and informative with all maintenance recommended services as well with pricing.. Offered multipoint inspection with a courtesy exterior wash on current visit. More
Awesome. Both Jonathan and Andrew went above and beyond for me. Both made me feel like a princess in what could have been a very stessful situation. Both Jonathan and Andrew went above and beyond for me. Both made me feel like a princess in what could have been a very stessful situation. More
Always good service. Levon Cox always makes certain my car gets to the service floor promptly thus shortening my wait time. The customer waiting area is comfortable, cof Levon Cox always makes certain my car gets to the service floor promptly thus shortening my wait time. The customer waiting area is comfortable, coffee is good. More
Oh Boy The sevice manager Sean was very very helpful in resolving my problems. I had to call and check up on the status of my car several times. They had my The sevice manager Sean was very very helpful in resolving my problems. I had to call and check up on the status of my car several times. They had my car for a month and 2 weeks. If it wasn't for Sean Inwould take my car else where. More
. work completed as promised. After getting my car scaned at a local parts store, I already knew the problems. The dealer came up with the same diagnosis.Parts were not instock so After getting my car scaned at a local parts store, I already knew the problems. The dealer came up with the same diagnosis.Parts were not instock so got it back 2 days later. Washed and vacuumed. More