Grieco Chevrolet Fort Lauderdale - Service Center

Simple Oil Change I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untraine I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untrained young kids who are somewhat clueless of services your dealership offers. I brought in my $80K Suburban on a Saturday appoint for a simple oil change. I was promised 1-1:30 hours which ended up taking 3 hours. Additionally they did not even rotate the tires. Previously with Autonation I would get a courteous car wash. None of this happened. I feel the staff working there are just “going thru the motions” to earn a paycheck and couldn’t give a xxxx about customer service/satisfaction. I can go on, but I’ll spare you. With great humility, this dealership at its current management is light years away from a 5-star. More

Warranty repairs Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the car in and it was 3 days later that the work was completed. Repairs were effective but if I needed my car on a daily basis waiting 3 days for a 1 day repair just wouldn’t be acceptable. More

Javier was the best- I had a great experience. My interaction was limited to the service department receptionist/cashier and my service advisor. Javier was the best! H I had a great experience. My interaction was limited to the service department receptionist/cashier and my service advisor. Javier was the best! He was professional and courteous and responsive. Thank you Javier! Never More

Routine Service Difficulty getting to service dept. Pit on hold call dropped. Scheduled on line. Picked up car. 6 people around desk talking as I waited. Receptio Difficulty getting to service dept. Pit on hold call dropped. Scheduled on line. Picked up car. 6 people around desk talking as I waited. Receptionist eating potatoe chips when processing my Bill and talking to young women sitting along side of her. Handed me receipt and continued talking. Very unprofessional. More

Frustrating I took my car there to fix an issue that I was diagnosed to be the starter. I took my car to the dealer to check the starter, get it replaced and let I took my car there to fix an issue that I was diagnosed to be the starter. I took my car to the dealer to check the starter, get it replaced and let me know if that was the only issue with the car. They told me it was. I drove home and at the end of the day my car would not start again. I told them to tow my car and verify what’s going on. And now they wanna charge me 145 bucks to run a new diagnostic. More

Terrible Wasted my time for 2 1/2 hrs time that I cant get back. No updates and lack of communication on delays. Nothing done to my car for those hours, why d Wasted my time for 2 1/2 hrs time that I cant get back. No updates and lack of communication on delays. Nothing done to my car for those hours, why did I have a xxxx appointment? More

Great service I took my car for an oil change. Everything went smooth, I even got my car washed! I would definitely recommend this dealership for service. I took my car for an oil change. Everything went smooth, I even got my car washed! I would definitely recommend this dealership for service. More

Chevy is great Great service and people, I do have a small problem with my AC occasionally stinking, and also a rattle sound coming from the top of my dashboard. If Great service and people, I do have a small problem with my AC occasionally stinking, and also a rattle sound coming from the top of my dashboard. If a human is reading this, I would like to be contacted to discuss. If these could be fixed I would be 100% satisfied and could be called a sales person advertiser for Chevy, but for now I remain silent. More

Recall Overall good service. But trying to get a hold of someone in the parts department is another job in itself! And I'm still waiting for something from M Overall good service. But trying to get a hold of someone in the parts department is another job in itself! And I'm still waiting for something from May. They claim it was sent back. No one every contacted me that it was even in. More