Grieco Chevrolet of Lauderhill
Ft Lauderdale , FL
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Horrible techs who can’t fix a car and don’t check over any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and t any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and told them there’s a tsb for it). Said they replaced the camera, crank and mil due to carbon. Pickup and still a blue screen after driving 2 miles down the road to work, they didn’t even put my car in reverse after doing the camera. Plan to take it back a couple days later, extended crank becomes a no crank, sits overnight NO JUMP and fires up on 3rd try, so clearly not a battery. They say they fix the camera and that it’s a battery. Tell them I bought the battery from them last year so it’s a parts warranty, they don’t know how to use their system to even lookup history to find my invoice. I had to find my own invoice and give them their invoice number to get it warrantied. I pick it up again, say “it’s going to crank up right”, it does, get in car and dash red saying “trunk open”. Trunk wasn’t closed from tech who did the battery and they drove it through the car wash with a giant message on the dash in bright red showing trunk open. Drive 2 miles down the road to work, let it sit for 30 min…back to no crank no start. Take it back a 3rd time (should’ve just taken it to sawgrass at this point). They now say it has cold start misfires and a tsb for the crank and mil…literally word for word what I told them on visit one! Took it to sawgrass, Grieco left one of the spark plug wires not connected. They literally have no business touching the car that they can’t fix after 3 times. Quite embarrassing and if 0 stars were possible I’d give 0. More
I would have given this review more stars because the staff was very friendly. Also having visited another dealership prior to going to Grieco, I appreciated that their cars did not have addendums poste staff was very friendly. Also having visited another dealership prior to going to Grieco, I appreciated that their cars did not have addendums posted, which the other dealership did on all their cars,, but with this said, i realized My sales person Camilo and the finance guy (Bruno dos Santos) pulled a fast one on me. I was there because i inquired about a specific car (2024 Equinox LT) with the Costco Auto program and it directed me to this dealership. When i arrived i mentioned to the sales person what i was looking for and said i was there because of the Costco auto program. Once i sat with Camilo, i immediately asked for the Costco Price Sheet which are the instructions on the confirmation page for the program, i asked SEVERAL times for this price sheet, to which he would say he was getting every time he walked away to present his manager with our request but never returned with it. He was banking on us forgetting since we were already at the dealership for 3 hours hungry and we did. He knew he could not finagle the car price once i had that in hand. when he would return he would say "you're getting $1000 off with Costco program" but did not bring the pricing sheet - NEVER! Not to mention, the deal i agreed with Camilo, was not what i was getting once i got to the finance person, Bruno Dos Santos, he was adding additional items not previously discussed with my sales person. I will be also informing Costco of this practice and disappointment. More
"Exceptional experience with sales manager Kam Sadiqat and his team at the Grieco Chevy dealership! Their professionalism and honesty stood out, providing an accurate evaluation tailored to my needs and b and his team at the Grieco Chevy dealership! Their professionalism and honesty stood out, providing an accurate evaluation tailored to my needs and budget. Grateful for a smooth car-buying process. Highly recommend!" More
I have an issue with the bank and a car I bought for my granddaughter for over a year. I went there today and Cameron a manager takes care of it for me. granddaughter for over a year. I went there today and Cameron a manager takes care of it for me. More
I dropped my vehicle off on a Thursday for warranty repairs,Information said it could take up to 72 hours for vehicle to be diagnosed. Here it is the following Thursday and I still don’t have my vehicl repairs,Information said it could take up to 72 hours for vehicle to be diagnosed. Here it is the following Thursday and I still don’t have my vehicle my truck wasn’t looked at to following week then was told parts would need ordering no communication from service advisor at all . I had to reach out to him . Will not return to this dealership for not even oil change. Discussed with this advisor all type of excuses lost phone out sick etc etc More
my first phone call was the best customer service experience i ever had when calling a dealership. The young lady on the other end of the phone was exceptional and very informative . i would recomme experience i ever had when calling a dealership. The young lady on the other end of the phone was exceptional and very informative . i would recommend to everyone More
I absolutely love the customer service experience I received from my sales rep , He worked with me every step of the way to get my vehicle. he kept me informed of every step of the process. received from my sales rep , He worked with me every step of the way to get my vehicle. he kept me informed of every step of the process. More
Awesome staff. Dexter Richardson was beyond helpful making the experience fast and easy! We are in love with our vehicle and couldn’t be happier. Highly recommend y Dexter Richardson was beyond helpful making the experience fast and easy! We are in love with our vehicle and couldn’t be happier. Highly recommend you to visit and ask for Dexter Richardson! More
Karinna, Kurt and Kelly made the Process fast and easy. They worked with us to get us into the car we wanted at a reasonable price. Would definitely recommend them! They worked with us to get us into the car we wanted at a reasonable price. Would definitely recommend them! More