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Grieco Ford - Service Center
Raynham, MA
34 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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34 Reviews of Grieco Ford - Service Center
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October 30, 2019
Leslie in service department rescued me today :) I bought my car at Grieco Ford in Raynham, MA 6 years ago. For the first time, I locked my key fob (fell out of my purse) in the trunk of my car...wi I bought my car at Grieco Ford in Raynham, MA 6 years ago. For the first time, I locked my key fob (fell out of my purse) in the trunk of my car...with all doors locked...and I had no idea what the code was for keyless entry. I tried the back button under the lip of the trunk, but my key fob was buried under groceries (so I learned later) and I assume the signal could not get through. I called Grieco Ford Service Department, and Leslie immediately found my code and gave it to me before I even finished telling her my plight!!! The code worked and, thanks to Leslie and Grieco Ford, I retrieved the key fob and arrived home to write this review. Leslie literally saved me since my family is in MA and I'm here in CT. I now know the code if I ever lose the fob in the trunk again ;) Thanks again, Leslie!!! More
by dawn
Employees Worked With
Leslie
October 23, 2019
Great service Had a issue with intelligent key on my 2017 F-150, the service staff was very friendly and worked to fix the issue while I waited, Very professional w Had a issue with intelligent key on my 2017 F-150, the service staff was very friendly and worked to fix the issue while I waited, Very professional would definitely recommend service department More
by Paul Callanan
Employees Worked With
John Challacombe, Gary Lombard
September 13, 2019
Outstanding!! I was in the process of moving here when my 2018 Ford F-150 broke down on the side of the road. After a different Ford dealer said they didn't know h I was in the process of moving here when my 2018 Ford F-150 broke down on the side of the road. After a different Ford dealer said they didn't know how to fix it, I had it towed to Grieco Ford. The experience went from a horror show to OUTSTANDING!! They knew exactly how to get my truck back operational and took care of everything 1000% I won't go anywhere else!! More
by Loveless
Employees Worked With
Service Manager
May 09, 2019
Wonderful We bought our truck about 10 years ago and if anything comes up or we have any questions we know who to call. Always very friendly, personable, and he We bought our truck about 10 years ago and if anything comes up or we have any questions we know who to call. Always very friendly, personable, and help you to understand all that is happening before things get done. More
by Fordbunk12
Employees Worked With
Keith
May 08, 2019
Great Service Department I went again today to have my Mustang checked for a minor issue, and Holly was very helpful and professional. Same thing with Mike the new Service Man I went again today to have my Mustang checked for a minor issue, and Holly was very helpful and professional. Same thing with Mike the new Service Manager, very polite, and professional, they took very good care of me. I'm really glad this is my local dealership because of that Service Department. More
by Eric Rey
Employees Worked With
Holly, Mike, Michael
February 08, 2019
Never again will my truck go to this dealership again. Between the dealings with the service department or buying potential vehicles (twice now) after the way I will my truck go to this dealership again. Between the dealings with the service department or buying potential vehicles (twice now) after the way I was treated today by the service department manager I will bring my business to another Ford dealership More
by Sparky103
Employees Worked With
Service manager and Sales manager
January 29, 2019
Clutch job on a 2008 shelby GT500 My experience with this dealership spans 10 years of repeatable service and parts excellence, They did a clutch job on my 2008 Shelby GT500, and not o My experience with this dealership spans 10 years of repeatable service and parts excellence, They did a clutch job on my 2008 Shelby GT500, and not only did they do an excellent job but there Parts manager Andrew W. went above and beyond to put the latest technology clutch design in my beloved car. His excellence and thoroughness is unmatched, If you want your vehicle done right and have courteous people take care of your baby, take your car to Gieco Ford. More
by Russelldlang
Employees Worked With
Andrew Whalen
November 02, 2018
Worst Experience Ever with this Uncaring Dealership After reaching a very rude girl a few weeks ago when I was trying to make a service appointment, I again tried to make one today. First I pressed the After reaching a very rude girl a few weeks ago when I was trying to make a service appointment, I again tried to make one today. First I pressed the number for service, it rang a few times and then hung up on me. I then called back again and spoke to the operator who advised me that the person in the service department was out on lunch, try back in another 15 minutes. I called back again, and asked to speak to the GM of the dealership. I guess the operator has no idea who that is as I was sent to the Director of Service. Voicemail again. Called back again for the actual GM and was told he was away dealership (I wouldn't want to be there either).I left a voicemail message. Again, no response or callback. Absolute fail for this dealership experience and I feel if a person ever buys a vehicle here it would be a big mistake! More
by westy
Employees Worked With
receptionist, service department operator
October 26, 2018
Great customer service Great experience I enjoy going to dealer and not being stuck for long periods of time. Keep up good work and customer service, it goes a long way. Great experience I enjoy going to dealer and not being stuck for long periods of time. Keep up good work and customer service, it goes a long way. More
by Richie
Employees Worked With
Dont no
November 03, 2017
Awsome!! Went in for oil change. Done reasonably quick and efficient. Worth the trip. Will keep going for services at Grieco Ford dealership. Make you feel lik Went in for oil change. Done reasonably quick and efficient. Worth the trip. Will keep going for services at Grieco Ford dealership. Make you feel like your their only customer. Thanks. More
by Joelikesgreico
Employees Worked With
Keith
