Grieco Hyundai of Johnston

Overall, well done This was my first “new” car in quite some time. Jim and Bruce were excellent. Jim Sidman was very helpful from start to finish. Bruce, the sales manag This was my first “new” car in quite some time. Jim and Bruce were excellent. Jim Sidman was very helpful from start to finish. Bruce, the sales manager was the most personable and professional manager I’ve met in many years. He worked hard to accommodate my needs. More

My experience with Jim at grieco kia After searching for cars online and being recommended to jim by a friend I went to Grieco Kia and had such a great experience. Jim was not only very e After searching for cars online and being recommended to jim by a friend I went to Grieco Kia and had such a great experience. Jim was not only very efficient , and super friendly, but also helped me find the best vehicle for me. I absolutely am in love with my new Passat and I’m extremely happy I went to Jim . When I was ready to leave my car he assured me that he would be in touch to make sure everything was still well with the car. I look forward to recommending all my friends and family that are looking to get a new vehicle to Jim, and all future car purchases I make will definitely be there. Overall I can not say enough good things about my whole experience from them ,excepting my toddler running around and offering him snacks and toys, to them being so understanding about my budget and being a first time car buyer. I highly recommend anyone looking for a new or used vehicle to take the trip to visit jim at grieco. Thank you to everyone at grieco who made my experience so awesome ! More

Kia Minivan This was our first experience with the Kia brand. We were very impressed with the level of professionalism of both James Sidman and Bruce Coppola. T This was our first experience with the Kia brand. We were very impressed with the level of professionalism of both James Sidman and Bruce Coppola. They answered all of our questions and made for a relaxed car buying experience with no pressure to buy. We did purchase a minivan and James took the time to go over all the features and how they work with us. More

Love my Kia First time leasing a car and couldn't believe how smoothly everything went. Jim Sidman was the best!!! Took his time with us. Everything went well. First time leasing a car and couldn't believe how smoothly everything went. Jim Sidman was the best!!! Took his time with us. Everything went well. Would definitely send friends to him. More

my experience My family has bought many cars from Greico. Everyone is very nice and helpful. I will come back for my next car. I will recommend to everyone. My family has bought many cars from Greico. Everyone is very nice and helpful. I will come back for my next car. I will recommend to everyone. More

Terrible customer service What started out as a great experience with Carissa’s customer service, quickly turned to into a nightmare once working with manager Bruce Coppola. My What started out as a great experience with Carissa’s customer service, quickly turned to into a nightmare once working with manager Bruce Coppola. My fiancé and I drove 4 hours to purchase a used car on the lot. Bruce spoke highly of the customer service that Greco Fiat proudly displays, however all of his actions contradicted that. Everything went well until we got home. After attempting to get the car inspected it failed because the wiring responsible for illuminating the license plate was faulty. After serveral dismissive or completely ignored phone calls to Bruce we went over his head to the general manager Stan, who apparently is never on duty because it took several weeks to get ahold of anyone who could help us at that point. While that was happening our temporary plate expired and we had not yet received anything in the mail. Turns out the documentation was incomplete, so I was now paying for a vehicle with a failed inspected and expired plates that was of absolute no use to me. After almost a month and several threats of going to the better business bureau the car was finally fixed and we got our plates. Bruce had also offered to reimburse us for the cost of the inspection and two months later we are still waiting and have not heard anything back from either Bruce or Stan. This dealership filled with unprofessional, lying management. I regret spending a penny at this dealership and highly discourage anyone from stepping foot there. More

The excuse is new management I traded in my lease for a new car. Upon arrival my salesperson did not know what I was currently driving or the car I was interested in dispite havin I traded in my lease for a new car. Upon arrival my salesperson did not know what I was currently driving or the car I was interested in dispite having a phone conversation and emails prior to this schedualed meeting. She left me soon after this to assist another client with putting their plates on their car. The sale continued in this fashion. The wrong mileage was put down on the leasing papers, adding 150 miles I did not drive. When I called management to discuss this issues I could not get ahold of anyone. I was transferred all over and had to call 4 times do to the confusion. When management called me back, I got excuses for all of my concerns. New management. Wish there was something they could do for me, but didn’t offer anything besides a $25 SD card. I am usually an easy going customer but when I feel that a company doesn’t respect the the fact that I am spending thousands of dollars on a car, it’s frustrating. My phone call with management ended with him hanging up on me. No thank no good bye. More

Knowledgable, professional, and very pleasant Jim, the sales rep, was very pleasant and easy to work with. There was nothing hurried about the process. The test drive, with Jim's comments and ad Jim, the sales rep, was very pleasant and easy to work with. There was nothing hurried about the process. The test drive, with Jim's comments and advice, sold the vehicle easily. Closing the deal was a reasonable process and actually fairly quick. I left a very happy customer and will return again when the time comes. More

Great Experience As a first time buying a car from a dealership, I had a great experience with Grieco. Their staff is great and reliable when asking questions. As a first time buying a car from a dealership, I had a great experience with Grieco. Their staff is great and reliable when asking questions. More