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Grieco Nissan of Delray Beach

Delray Beach, FL

3.9
372 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Michael Grieco Sr. began transferring the leadership role of the day-to-day operations to his son. Micheal Grieco Jr., who is now one of the youngest automotive CEOs in the country. Over the years, Michael Grieco Jr. has added three Chevrolet, three Ford, as well as Acura, BMW, Honda, Hyundai, Mazda, Mercedes-Benz, Nissan and Toyota franchises. Today, they continue to maintain a solid reputation for excellence, always striving to exceed customer expectations and deliver first-class customer service. Grieco Automotive Group now boasts six dealerships in Rhode Island and Massachusetts, seven dealerships in Florida and one dealership in California. They've received multiple #1 rankings for volume sales, certified pre-owned sales and service. Many of the Grieco franchises have also won numerous manufacturer awards including those for customer satisfaction as well as President's Awards. It's with the abundance of stores and volume that the Grieco Automotive Group can deliver incredibly low prices on their vehicles, and the reason why their tagline is "We'll exceed your expectations… we guarantee it!" In addition to their dealerships, Grieco Automotive Group also operates two "green," eco-friendly collision centers, one in Johnston, Rhode Island and the other in Fort Lauderdale, Florida. Not only does Grieco care about your vehicle, but the environment as well. From waterborne paint technology to stringent recycling efforts, the Grieco Collision Centers are dedicated to protecting the environment while providing you with a full-range of auto body repair needs. Michael's brothers, Domenic and Robert Grieco, also play pivotal roles in the Grieco Automotive Group. As General Manager, Domenic oversees the Grieco Ford store in Raynham, Massachusetts. Domenic's efforts and success with this dealership have enabled the Grieco Automotive Group to acquire two more high-volume Ford dealerships in Florida. Robert Grieco serves as Corporate Pre-Owned Director for the Grieco Automotive Group, overseeing the pre-owned departments for all 14 dealerships.
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2200 S Federal Hwy

Delray Beach, FL

33483

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Showing 372 reviews

December 24, 2023

They are the worst dealer ever! Never rent from Grieco! My 78 year old mother turned in a car lease 2 months early and immediately realized she made a mistake with the new car she More

by Andrew Kramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Diaz, Evan Fleishman, Brenda(Finance)
Jan 03, 2024 -

Grieco Nissan of Delray Beach responded

We are deeply sorry to hear about the challenging circumstances you and your family faced, and we sincerely apologize for any distress caused during this difficult time. Your experience is not reflective of the standard of care we aim to provide to our customers. We understand the importance of empathy and flexibility, especially in unique situations, and we regret that your mother's attempts to reach out were not met with the support she needed. We would appreciate the opportunity to investigate the details further and understand where our communication and assistance failed. To better address your concerns, please reach out to GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

December 14, 2023

If you would like to get ripped off to the max, Grieco Nissan is the place for you. If you would like to get charged 1000 times more than what you should, Grieco Nissan is the place for you. They missed d More

by No-Greico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bildoe
Dec 20, 2023 -

Grieco Nissan of Delray Beach responded

We sincerely apologize for the inconvenience and dissatisfaction you experienced with our service. Our team strives to provide accurate diagnostics and fair pricing, and we regret that we fell short of meeting those standards in your case. We take your concerns seriously and want to address the situation promptly, please reach out to GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

Dec 26, 2023 -

No-Greico responded

Grieco Nissan of Delray Beach strives to take as much money out of your pocket as possible. After conducting a forensic investigation with two other Nissan dealerships in North Florida and Southern Tennessee we have proven this to be the case. The very last thing that I am going to do is respond to a fake automated response from Grieco Nissan of Delray Beach. Thats how much Grieco Nissan of Delray Beach cares about their customers and the service they provide. They respond with a fake automated response. We will see what happens in court. I’m extremely excited about bringing this to light and exposing fraud. Please take the time to read the reviews we will be adding on Google, Bing, and all the local platforms that involve Greiko Nissan of Delray Beach.

November 17, 2023

Thank you for the Grieco Nissan team I do appreciate you taking the time to work with me and getting the deal I want. Thank you Lorenzo and Hector More

by Alalufm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Grieco Nissan of Delray Beach responded

We appreciate your willingness to share your exceptional experience with Lorenzo and Hector. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

November 16, 2023

I bought a car from this place a month ago with a trade in. My trade in had some equity and they said the difference would be in a check mailed to me. A month later I am still waiting for the "Check in th More

by Kenbev44
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ian Divittorio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Grieco Nissan of Delray Beach responded

We apologize for the delay in processing your trade-in equity refund, and we understand your frustration with the situation. It's important to us that we resolve this matter promptly and ensure your satisfaction as a customer. To address this issue, we kindly request that you contact GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

November 16, 2023

Staff was friendly and honest. Service took a little longer than expected but waiting room was very nice and comfortable so I didnt really mind. More

by Kris Hungate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Colon-Flores
Dec 20, 2023 -

Grieco Nissan of Delray Beach responded

We deeply appreciate your 5-star review! Your feedback holds significant value for us, and we genuinely thank you for it.

October 20, 2023

Extremely poor customer service. Very impersonal and unprofessional. Run from this place. Completely inadequate shop looking for a cash grab. More

by joshwills954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ash Taleb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We're disheartened to learn about your unsatisfactory experience at our dealership, and we want to extend our sincerest apologies for any inconvenience you encountered during your visit. We are committed to delivering exceptional customer service, and it's clear that we did not meet your expectations this time. Please reach out to GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

October 11, 2023

Purchased a car and received Excellent and professional customer service. I recommend Evan and Lorenzo. More

by Dgraffeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan, Lorenzo
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

It's truly wonderful to hear that your time at our dealership was exceptional!

October 01, 2023

They listened to my needs and adjusted to what I was looking for. Cordially was an important point in the entire process. More

by pacruz45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalson Latheef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

September 29, 2023

Excellent customer service, very professional. Miguel, was very kind, knowledgeable and helpful. Definitely will recommend. More

by latinjaz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We want to convey our heartfelt thanks for sharing your experience.

September 17, 2023

I'm very pleased with the service you provided for the customers thank you m More

by cristina513
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Colon
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We are happy to hear that. Thanks for taking the time and letting us know.