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Grieco Toyota

East Providence, RI

2.8
235 Reviews

415 Taunton Ave

East Providence, RI

02914

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235 Reviews of Grieco Toyota

January 08, 2020

Just purchased a new Tacoma from Grieco Toyota I recently purchased a new Tacoma at this dealership and overall experience has been very good. Been to all the other Toyota dealerships in RI before More

by D.DiMaio1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tavares and Bryan
Jan 09, 2020 -

Grieco Toyota responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

December 28, 2019

AVOID AT ALL COSTSThis dealer and service center have AVOID AT ALL COSTS This dealer and service center have the WORST customer service I have ever experienced at a car dealership. SO MANY hidden costs a More

by GreicoSucks
Recommend Dealer
No
Employees Worked With
Service manager
Jan 03, 2020 -

Grieco Toyota responded

Thank you for bringing this to our attention. In order to better understand what happened during your visit, we would appreciate a chance to speak with you. Should you wish to discuss, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com

November 14, 2019

My husband & I bought a RAV4 hybrid at this dealership. We were very happy working with our product specialist, Peter da Cunha. He is very knowledgeable about Toyota cars & cars in general. He made sure al More

by drbonsai
Recommend Dealer
Yes
Employees Worked With
Peter da Cunha
Nov 15, 2019 -

Grieco Toyota responded

We are so thrilled to hear it! Peter is an essential part of our team and we are so pleased to hear that he provided you with excellent service.

November 12, 2019

I recently purchased a car from this dealership. I dealt with Peter. He was AMAZING., I have never in my life had a good experience at a car dealership and I have purchased 4 cars in my life. Peter restored More

by Ellepalmieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 13, 2019 -

Grieco Toyota responded

Hi Elle! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

November 06, 2019

Sold me a vehicle with emissions issues! Buyer beware ! Theses bozos sold me a RAV with emissions issues that they were well aware of. Cost me a considerable amount of $$ to get it to pass More

by swimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female salesperson
Nov 07, 2019 -

Grieco Toyota responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

September 12, 2019

Awful customer service Came here to buy used Toyota Camry with my own financing. Called beforehand to ask if I can do that and had a positive response. After I came in, I ha More

by Igor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
Sep 13, 2019 -

Grieco Toyota responded

Igor, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

September 03, 2019

Sales Bought a used vehicle there and charged me 249.00 dollars. They said it was mandatory,but in the paper in clear words it says it not mandatory to purc More

by Rich parfitt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawna and sue in financing
Sep 05, 2019 -

Grieco Toyota responded

We take customer satisfaction seriously, and we are disappointed if you did not experience that. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

August 19, 2019

Service Manager Was Quick To Fix Issues There was some miscommunication between myself and the service department that lead work being done that I wouldn't have authorized if I had known it More

by JoshR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph & Jack
Aug 22, 2019 -

Grieco Toyota responded

Josh, we are sincerely sorry for any miscommunication and we thank you for the opportunity to speak with you about the matter. We do appreciate the feedback and take our customer satisfaction very seriously. We hope that reaching out to come to a resolution allowed us to demonstrate that. Should you need anything in the future, please don't hesitate to reach out to Jack Dalomba, Service Manager, via email at jdalomba@griecocars.com.

July 16, 2019

No BS car deals. No waste of time. It is the third car that I'm leasing from Grieco Toyota in the last 24 month. There is a reason that I come back to this dealership and refer all my f More

by Amir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bregnard and Eddy Laureano
Jul 17, 2019 -

Grieco Toyota responded

Thank you for the amazing rating and review!

June 28, 2019

Wonderful experience I recently leased 2019 Toyota Highlander, I absolutely love this Suv. Eddie Laureano was my salesman he was excellent, he listen to what I needed and More

by rlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Laureano
Jul 02, 2019 -

Grieco Toyota responded

Wow! Thank you for taking the time to leave such an excellent rating and review of our dealership! We're so pleased we could provide such an excellent experience for you.

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