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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,575 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,575 Reviews of Griffin Ford Fort Atkinson

September 25, 2019

Amazing customer service I had some work I needed done on my 2016 ford flex that was covered by the company I purchased it from. They worked directly with them so everything More

by Katiebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maynard Heger, Kay Frey
Sep 26, 2019 -

Griffin Ford Fort Atkinson responded

Thank you very much for this feedback. We love hearing from satisfied customers, as it truly makes our day! Take care until we see you again!

September 25, 2019

No vacuum Everything was great, except they didn't vacuum my car... something I specifically asked for. Very disappointed about that. Otherwise it was a good ex More

by JODYMHAUGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Sep 26, 2019 -

Griffin Ford Fort Atkinson responded

Oh, we are truly sorry. Thank you for this feedback as it helps with our continuous improvement. Griffin truly appreciates your business and we look forward to welcoming you back to our dealership.

September 24, 2019

A+ Experience This was my 3rd A+ experience buying a vehicle at Griffin Ford in Fort Atkinson and would recommend others to give them a try Thanks Griffin Ford More

by uthstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schepp, Dustin Porter, Duston Henze
Sep 26, 2019 -

Griffin Ford Fort Atkinson responded

So happy to hear that! We love repeat customers and appreciate your feedback. Griffin Ford Lincoln in Fort Atkinson strives to provide the very best experience to our guests, so we are thrilled that you were completely satisfied. Take care with that new vehicle on the roads ahead!

September 19, 2019

Recall and other concerns Got it done fast and let me know when I could pick it up. Even gave me a loaner to use since I dropped my truck off the night prior. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Sep 26, 2019 -

Griffin Ford Fort Atkinson responded

That is so wonderful to hear! Thank you for your feedback on your experience at Griffin Ford Lincoln in Fort Atkinson. We truly appreciate it. Take care until we see you again.

September 19, 2019

Service, Recall. I have had this particular vehicle in for recalls more than any other make or model of vehicles I've owned. If the service department knows it's comi More

by randyerdmann
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Bucholtz, Kay Frey
Sep 20, 2019 -

Griffin Ford Fort Atkinson responded

Hi Randy: In speaking with our Service Manager, Griffin would like to sincerely apologize to you for the inconvenience. We strive to fulfill our customer's needs in their first visit with us. When you called for the appointment for the engine block heater cord, we did our best and had the parts ready to complete that recall on your visit. However, your other concern was not anticipated. There are quite a lot of variations on recalls that are VIN specific. So, Griffin truly appreciates your patience as we have ordered the parts now to complete your concern. Thank you.

September 18, 2019

Great service Helpful in fixing my car. Fair priced and honest, which is greatly appreciated. Thank you. Also, the cookies are a nice treat. would recommend to oth More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Sep 18, 2019 -

Griffin Ford Fort Atkinson responded

Thank you very much for your feedback and recommendation of Griffin Ford Lincoln of Fort Atkinson. We so appreciate customers like you! Your kind words made our day and we look forward to seeing you again. Take care.

September 15, 2019

Greatest service. Good service. I need a service center that provides me with quick and honest service. I would recommend Griffin service center to anyone and everyon More

by NIKOGJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, David Liebman
Sep 18, 2019 -

Griffin Ford Fort Atkinson responded

Thank you! We want to be your go-to shop. Griffin appreciates your vote of confidence and we want you to know you are welcome back any time! Take care.

September 14, 2019

Great experience Recently purchased a vehicle from this dealership and had a great experience. Dealt with Tim then Dusty to finish up, both very bnb professional and n More

by Rhs
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Duston Henze
Sep 18, 2019 -

Griffin Ford Fort Atkinson responded

Thank you so much. Your kind words are so appreciated by our entire staff at Griffin Ford Fort Atkinson. We appreciate your business and hope it showed! See you again.

September 13, 2019

Oil change Everything was quick and easy. From making the appointment to the service received. Very satisfied. We have been using their service for 3 years now. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Tim Bucholtz
Sep 13, 2019 -

Griffin Ford Fort Atkinson responded

Thank you so much, Debbie! We truly appreciate hearing your comments about the service you received at Griffin Ford Lincoln in Fort Atkinson. Take care until we see you again!

September 13, 2019

Recall evaluation Everything was done quickly and efficiently. Staff was courteous and knowledgeable. My only complaint is that the date and time no longer works. Must More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Sep 18, 2019 -

Griffin Ford Fort Atkinson responded

Hi Don and thank you for this feedback. Griffin Ford Lincoln in Fort Atkinson truly appreciates it. We do urge you to bring up the current problem with our service staff. They would be happy to help. Take care and thank you for your business.

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