Griffin Ford Fort Atkinson

No follow through with body shop Continuously lied to about when our vehicle will be done. Never gets worked on. Don't get return calls. Lied to about work needs done Continuously lied to about when our vehicle will be done. Never gets worked on. Don't get return calls. Lied to about work needs done More

Problem sound The problem was solved, oil changed and recall I didn't know about was completed. Cost was twice the estimate I had from the week before! The problem was solved, oil changed and recall I didn't know about was completed. Cost was twice the estimate I had from the week before! More

Fast efficient Buy local, support local, great service, fast, friendly treat you like family. Good, honest pricing . The service dept. Always greets you with a smil Buy local, support local, great service, fast, friendly treat you like family. Good, honest pricing . The service dept. Always greets you with a smile wanting to assist you. More

Professional service Organized, attentive and helpful service. Satisfied with all aspects of it. Have not seen a car in person yet; hopefully everything will be as descri Organized, attentive and helpful service. Satisfied with all aspects of it. Have not seen a car in person yet; hopefully everything will be as described. More

Great fast service Great service great communication the best around by far! Lay even dropped my van off at my house after I mistakingly locked myself out of my new ho Great service great communication the best around by far! Lay even dropped my van off at my house after I mistakingly locked myself out of my new house the day after moving in. She was patient and very helpful. The free car wash and vacuum was the icing on the cake. Thanks Kay! More

Amazing team of people. Kind, professional and hardworking with a can do spirit. They are the best. They listen well and are always fair. Thsnksy team of people. Kind, professional and hardworking with a can do spirit. They are the best. They listen well and are always fair. Thsnksy More

Great service, yet long service The staff was amazing and brought in the parts to fix the car the next day after we stopped in. I only put 4 stars because there technicians were behi The staff was amazing and brought in the parts to fix the car the next day after we stopped in. I only put 4 stars because there technicians were behind on cars and promised us the car would be done by 1pm, but it was not done until 330pm. Again, they were wonderful and they did a great job fixing the car. Just make sure you allow more time just in case something comes up at the facility. Also the price was brought down a tad bit, which I was very grateful for. More

Unpleased Service writer was extremely rude. She did not have very good customer service. If i didn’t buy my car from there I would not be returning. Service writer was extremely rude. She did not have very good customer service. If i didn’t buy my car from there I would not be returning. More

Excellent experience! I took my GMC there even though it’s a Ford & Lincoln dealership because I heard good things. I couldn’t have agreed more; my experience was excellent I took my GMC there even though it’s a Ford & Lincoln dealership because I heard good things. I couldn’t have agreed more; my experience was excellent! I’ll be going back! More

engine light repair I don't believe anyone likes to take their vehicle in for service, however when you do it's nice to have friendly people to deal with. I've found the I don't believe anyone likes to take their vehicle in for service, however when you do it's nice to have friendly people to deal with. I've found the service department people at Griffin Ford to be very friendly and helpful. Also They found a way to save me money on my repair and that would make anyone happy. More