Griffin Ford Fort Atkinson

Responsive and accommodating We came in to have a window that was not opening repaired. We had been in on December 8 for a diagnostic and were told the window was working. We were We came in to have a window that was not opening repaired. We had been in on December 8 for a diagnostic and were told the window was working. We were asked to come back when it did not work. We came in early yesterday. We were taken care of as previously promised. The window motor needed to be replaced. The part was ordered. We were given a ride home and the car was repaired by 2pm. More

Bad tire Got me in right away, timely service. Kay has so great dealing with us in the past few months , always keeping up updated. Professional always Got me in right away, timely service. Kay has so great dealing with us in the past few months , always keeping up updated. Professional always More

Amazing service! Everyone was very kind and helpful! Chris kern is amazing, very friendly and willing to answer all questions! They do their absolute best to make sure Everyone was very kind and helpful! Chris kern is amazing, very friendly and willing to answer all questions! They do their absolute best to make sure you leave with everything covered, and knowing the next steps you need to take. Overall 10/10 experience :) More

Purchase of car The only complaint I have is that I was supposed to get a full tank of gas and it was near empty. Overall Gene was great and my experience was pleasa The only complaint I have is that I was supposed to get a full tank of gas and it was near empty. Overall Gene was great and my experience was pleasant. More

Service Redo After having a couple of issues with some recall work and service with my prepaid oil changes, I received a phone call from the owner of the dealershi After having a couple of issues with some recall work and service with my prepaid oil changes, I received a phone call from the owner of the dealership who wanted to make it right. I was impressed, first of all, that he took the time to call me and, secondly, that what he offered to do to make it right went way beyond what I would have expected or asked for. I appreciated very much the fact that he wanted to make sure I was satisfied and proved it with all the services that were completed on my truck free of charge. More

Tim is great Their service department does great work and they get you in and out quickly. Tim has the answers or will get them for you. Comfortable waiting room. Their service department does great work and they get you in and out quickly. Tim has the answers or will get them for you. Comfortable waiting room. More

Amazing experience with Tim. Great place to purchase vehicles. Truly have every part of the customer experience in mind. Tim in sales was amazing, can’t wait till my son turns Great place to purchase vehicles. Truly have every part of the customer experience in mind. Tim in sales was amazing, can’t wait till my son turns 16. We will be back. More

Good until the end My car is awesome now thanks to the auto body crew. But no one called to tell me my car was ready or that payment from my insurance wasn’t received. T My car is awesome now thanks to the auto body crew. But no one called to tell me my car was ready or that payment from my insurance wasn’t received. The lady who takes payment? A peach. She was extremely rude and was literally rolling her eyes. If it wasn’t for the auto body crew, id never come back due to her extreme lack of professionalism. More

Recall on airbag part. Part took 2 1/2 years but once in Griffin service got my car right in and fixed within an hour. Very friendly and efficient. Part took 2 1/2 years but once in Griffin service got my car right in and fixed within an hour. Very friendly and efficient. More