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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,575 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,575 Reviews of Griffin Ford Fort Atkinson

April 18, 2023

Everyone was friendly and courteous. The work to my truck was done professionally and on time. Service went out of their way to get me a loaner vehicle. More

by TIM_LORANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Rachel Bronson
Report | Print
April 17, 2023

This survey sucks! It was just an oil change. I hope that an oil change can be competently accomplished by a Ford dealership. More

by tcerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Apr 18, 2023 -

Griffin Ford Fort Atkinson responded

Hello tcerwin, Thank you for taking your time to share your feedback with our team. We sincerely apologize for the inconvenience of the survey. Although an oil change should be able to be competently completed by a Ford Dealership, sometimes things go wrong in the eyes of a customer. If they do, we want to know so we can evaluate and make any corrective actions necessary. We are happy your oil change went well and appreciate your business. We look forward to seeing you again in the future. Thanks tcerwin!

Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. If there is anything else we can do to assist you, please let us know! Take care! Sincerely, The Griffin Family

April 16, 2023

Did a great job of preping the vehicle. Everything was bright shiny clean inside. Look like new. More

by darrylfalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fleming, Paul Schepp, Dustin Porter, Duston Henze
Report | Print
Apr 26, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing all those stars. We greatly appreciate you taking the time to share about your recent experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. If you have any questions about your new vehicle, please do not hesitate to reach out.

April 16, 2023

They helped get everything set up. Everything on their end was fine right. Good job. More

by grunewaldcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston Henze
Report | Print
Apr 21, 2023 -

Griffin Ford Fort Atkinson responded

Thank you for sharing all those stars. We greatly appreciate you taking the time to share about your recent experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. If you have any questions about your new vehicle, please do not hesitate to reach out. Sincerely, The Griffin Family

April 14, 2023

We like the service department They do a great job No more words thank you More

by MARLINRONDA
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Apr 20, 2023 -

Griffin Ford Fort Atkinson responded

Hi, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

April 14, 2023

Did an excellent job correcting the problem with the Recall on my Ford Escape 2020. It was free. I didn’t have to pay a penny. More

by nena217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
Report | Print
Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

HI, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

April 14, 2023

Good service, better turn around time than in the past. Will be going back again. More

by Ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
Report | Print
Apr 21, 2023 -

Griffin Ford Fort Atkinson responded

Hi Ren, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care! Sincerely, The Griffin Family

April 13, 2023

Came in for a tire repair, that had just happened. I was met with courtesy and understanding was told what was going to happen. At every step I was notified by her to fill me in. The repair was done w More

by Tnwi@charter.net
Recommend Dealer
Yes
Employees Worked With
Young Female at the service desk.
Report | Print
Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing about how great of a place Griffin Ford Fort Atkinson 1642 Janesville Ave is. Our staff was also honored he learn we makes your day when you need service. We all look forward to the next time we get to assist you. Sincerely, The Griffin Family

April 11, 2023

Great service, the level of quality on the body work we had done was exceptional! More

by craig.jorgenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
Report | Print
Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, The Griffin Family

April 09, 2023

The purchase of the vehicle went great. Dennis answered all of our questions and work around our schedules for the test drive and the eventual pick up of the vehicle. Dustin had all the p More

by JLSLWOODS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Duston Henze
Report | Print
Apr 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Sincerely, The Griffin Family

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