Griffin Ford Fort Atkinson

I was told all filters, and fluids were serviced and changed, they were not. Cabin air filter looked like a mouse had lived in it. Brake fluid and radiator reservoir fluid low and filled and replaced b changed, they were not. Cabin air filter looked like a mouse had lived in it. Brake fluid and radiator reservoir fluid low and filled and replaced both myself. Had my car in there for a faulty cruise control sensor which was covered under factory warranty. Tracked the mileage and someone there drove my car 40 miles supposedly to diagnose the problem. But after they installed the new part never drove it again to see if it fixed it. Funny when they realized I was tracking the miles on my car they stopped driving it. Shortly after getting it back blower motor went out, I replaced it myself. That's when I discovered the cabin air filter was never replaced but was informed it was. If they want pictures I have them and will gladly send. Oil change says it was due in Jan so I guess I am stuck with that since I bought the car just after. More

Great service as always, work performed in a timely manner and done right. Staff is friendly and perfessional, that's is why I take my truck alway for service at Griffen Ford. manner and done right. Staff is friendly and perfessional, that's is why I take my truck alway for service at Griffen Ford. More

tim maney & john chady were great! very helpful & knowledgable through a long preorder process. honest salespeople! very helpful & knowledgable through a long preorder process. honest salespeople! More

I have had my 2020 Edge in 3 times for wind noise and apparently it can't be solved or my wife and I are to picky about it. The last time the body shop had it and told us they compared it to a couple oth apparently it can't be solved or my wife and I are to picky about it. The last time the body shop had it and told us they compared it to a couple other Edge's and they were the same. We still feel the noise is not normal but otherwise we love the car so I guess we have to tolerate it. Any dealings we have had with the service department for anything other then the wind noise was excellent. More

My sales person was great! He made sure all my wants/needs were taken care of He made sure all my wants/needs were taken care of More

I was very impressed with the Carlos and Dustin. They worked hand in hand to give me the vehicle I wanted. Start to finish, very classy. They worked hand in hand to give me the vehicle I wanted. Start to finish, very classy. More

My only experience was with the repair shop & the phone receptionist. But they all were VERY friendly, kind & respectful. (& helpful) receptionist. But they all were VERY friendly, kind & respectful. (& helpful) More

Listened well Helped me find exactly what I was looking for. Was great at communicating. for. Was great at communicating. More

I have no trouble with the service atGriffin Ford Thy treat me with all kinds treat me with all kinds More