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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

August 04, 2022

They do a good job A little late on the timing or the appointment ok More

by BIGFIX49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Aug 05, 2022 -

Griffin Ford Fort Atkinson responded

Hello BIGFIX49, Thank you for taking your time to rate and review our service department. We greatly appreciate your feedback on the great job we did and where improvements can be made. They will assist us in making the proper adjustments with our customer service practices for the future. We are also sincerely sorry that we did not meet your expectations and would like to make things right for you. Please reach out to kpoje@griffinautogroup.com. Thanks BIGFIX49!

August 03, 2022

Excellent service Service people were great to work with and very helpful from beginning to end More

by dgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Randy Seichert
Aug 05, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 01, 2022

Great friendly service on my last visit and great price on the service I had! More

by Cowboy 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
July 30, 2022

Professional and friendly, Kay Frey makes the service department this way! She makes every visit a special event. More

by rjelford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Aug 05, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Aug 05, 2022 -

rjelford responded

Kay, Tim, and the other Giffin Ford folks are champions of customer service!

July 28, 2022

From reception to service, to techs and checking out I experienced friendly and knowledgeable employees. More

by jtbrat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Kay Frey, David Liebman, Randy Seichert
Aug 02, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

July 26, 2022

They are always friendly and courteous and get right on the job. It's done quickly and they even wash it. More

by WAYNESTASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Aug 01, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 23, 2022

Kay, the service receptionist is the best! Always smiling doing whatever to make your visit comfortable! More

by BGOSCHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Jul 27, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kay here at Griffin Ford Fort Atkinson, Inc.! If you're ever in need of more help, please let us know!

July 21, 2022

One of the easiest car purchases ever. Very professional operation. They made it worth the drive from out of state. More

by SCOV722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Jul 25, 2022 -

Griffin Ford Fort Atkinson responded

Hi, our Staff works hard to go the extra-mile for our valued guests! At Griffin Ford Fort Atkinson, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

July 21, 2022

Above and beyond my expectations always. They are easy to work with and always deliver. More

by DAWNLOVLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maynard Heger, Tim Maney
Jul 27, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

July 15, 2022

I love these guys! I called on my day off told them my problem and that I had to work the following day. They worked me in that afternoon. They checked it out and sai More

by JANKOWSKI.DAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
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