Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Griffin Ford
Waukesha, WI
1,848 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,848 reviews
November 11, 2025
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put th their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin. More
by Krforman
Employees Worked With
Jason
September 09, 2025
Griffin Ford did an OUTSTANDING job finding me the exact 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about cars! He's been rebuilding cars for years and has expert knowledge of how they work. I highly recommend Peter to help you find your perfect car. I highly recommend Griffin Ford to help you find the right car for your needs. More
by cduffy
Employees Worked With
Peter Thao
May 01, 2025
We purchased a used car from Chad. He was a pleasure to do business with and made the process simple and nonstressful. The rest of the staff was great also. Would do business with Gr He was a pleasure to do business with and made the process simple and nonstressful. The rest of the staff was great also. Would do business with Griffin again. More
by STH
Employees Worked With
Nick Griffin, Chad Breager
February 28, 2025
Scott was great to work with. We have been looking for at least a year for an Ford F150. On a weeknight we decided to go for a drive and ended up at Griffin Ford 15 minutes befo We have been looking for at least a year for an Ford F150. On a weeknight we decided to go for a drive and ended up at Griffin Ford 15 minutes before closing. Scott came out in the freezing temps and answered questions and spent the time needed, even off the clock. Thank you Scott for going over and above on a cold winter night. The whole buying experience was great, Scott kept us informed every step of the way. More
by bcorcoran60
Employees Worked With
Scott Sawejka
December 18, 2024
My brother goes the Griffin for all of his vehicles, and talked me into going here. I'm glad I did. The process was painless and fairly quick talked me into going here. I'm glad I did. The process was painless and fairly quick More
by darrendigiacomo
Employees Worked With
Jason Spilka
