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Griffin Ford
Waukesha, WI
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,844 reviews
March 22, 2024
Had a great experience! Tony Faraos and his team made the process of buying my first car as quickly and as painless as possible. Everything was super direct and smooth. W Tony Faraos and his team made the process of buying my first car as quickly and as painless as possible. Everything was super direct and smooth. Would go there again. More
by adam-S
Employees Worked With
Tony Faraos
February 28, 2024
This dealership (Griffen Ford Waukesha) is an absolute joke! When we purchased a Truck back in early summer of 2023 (today is February 27, 2024) I was promised a couple things would be done to my truck (i joke! When we purchased a Truck back in early summer of 2023 (today is February 27, 2024) I was promised a couple things would be done to my truck (including but not limited to a new back up camera and a taneau cover replaced) when I signed on the line to purchase the truck! This has still not been completed! After having my truck for a couple weeks I had major problems to the point it had to go in for service several times. They couldn't fix the problem, so I took it to another dealership and the problem was SOVLED! I just recently received an email from the ASSISTANT service manager Robert Collins (he initially represented himself as the SERVICE MANAGER) saying they would not be servicing my truck! They are doing this out of spite because I'm letting as many people as possible know how horrible this location is at their job! Not one person I dealt with at time of purchase is still working there, and this location is hiding behind the fact its privately owned and can refuse service at will. After talking to many people including other dealerships, private mechanics, past customers as so on... I've been told I made a mistake by using GRIFFEN FORD WAUKESHA 1940 E Main St. Waukesha, WI 53186. Please take this into account when looking at dealerships. I have never purchased a vehicle before where the dealership completely washes their hands of the customer after the vehicle is bought! STAY AWAY FROM THIS DEALERSHIP!!!!!!!! More
by ryanpcartwright
Employees Worked With
Robert Collins
February 03, 2024
Very friendly sales team that did a great job of talking us through the process and ensuring that we knew what stage of the purchase we were in as we waited. us through the process and ensuring that we knew what stage of the purchase we were in as we waited. More
by bchenneberry
Employees Worked With
Darren Smith
February 02, 2024
I worked with Matt Strosin to order a 2024 Maverick. Everything was straightforward, clear, concise, and transparent. I ordered it in October 2023 and received my Maverick in January 2024. Everyone I in Everything was straightforward, clear, concise, and transparent. I ordered it in October 2023 and received my Maverick in January 2024. Everyone I interacted with at Griffin Ford was professional, friendly, and helpful. Thanks again! More
by c.kaske
Employees Worked With
Matthew Strosin
September 20, 2023
The experience was pleasant as it was what they said it was and they represented the car as it was. I also was happy to see the honesty that they gave me what they said for a fair trade in and treated me a was and they represented the car as it was. I also was happy to see the honesty that they gave me what they said for a fair trade in and treated me and my wife with respect. Thanks for the positive experience. Regards, Dave Kelsey More
by Kelsey1437
Employees Worked With
JASON BEHLING
September 10, 2023
Griffin Ford (Frank) answered every question we had. Griffin Ford in past purchases has always been there for me. This takes alot of stress out os vehical purchases. Griffin Ford in past purchases has always been there for me. This takes alot of stress out os vehical purchases. More
by rwaite2
Verified CustomerEmployees Worked With
Frank Ballendux
September 08, 2023
I've dealt with them before and the sales person I deal with is great helps with every step of the way. From picking out out what's right for you right down to the purchasing process couldn't be happier. with is great helps with every step of the way. From picking out out what's right for you right down to the purchasing process couldn't be happier. More
by label1
Employees Worked With
Peter Tagtow
