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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

March 07, 2020

I had an appointment with a different sales person but he never showed up. Tony stepped up and was both professional and low pressure. He was fantastic. I would recommend him to anyone looking to purchase a More

by Megdoubleu
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo, Tony Miller, Mark Linsmeier
Mar 08, 2020 -

Griffin Ford responded

Meg: we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. I am happy to hear that Tony was able to take care of you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2020

I had an extremely positive experience. Matt, the salesman, was absolutely first rate. Thei r pricing was fair right off the bat, and they really put in the effort to find me exactly the vehicle I w More

by JEDBURGH4
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, Matthew Strosin
Mar 07, 2020 -

Griffin Ford responded

We are happy Matt could make your experience a positive one! We hope to be of service to you again! Take care!

March 05, 2020

Great to work with ypur staff I have purchased three Griffin vehicles now.. Always responsive to my inquiries on the vehicles I selected and willing provide competitive pricing. More

by Mark Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Ruppel, Louie Holguin
Mar 11, 2020 -

Griffin Ford responded

Hi Mark: First of all, thank you for your repeat business with Griffin Ford! We are truly appreciative. Our team values your feedback as well. Take care and please let us know when we can do more for you!

March 05, 2020

All of the various individuals I worked with were very friendly and courteous at all times and were very willing to go the extra mile. More

by NEDFURRU
Recommend Dealer
Yes
Employees Worked With
Kip Rupple , Matthew Strosin
Mar 06, 2020 -

Griffin Ford responded

Nedfurru, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!

March 05, 2020

Car was not heating up. Called and talked to Steve. He got the car in, got the problem identified and fixed the same day. Shuttle service was a big help More

by btecdar
Recommend Dealer
Yes
Employees Worked With
Steve Alfred Ahrens
Mar 06, 2020 -

Griffin Ford responded

Btecdar, thank you for taking the time to leave us your response to our Staff's outs Please let us know if you have any additional questions about services you received and thank you again for choosing Griffin Ford! tanding customer service!

March 04, 2020

I got what I wanted at the right price. Kirby was great to work with; and there wasn't the usual "I have to talk to my manager". Easy to deal with... I will be back! More

by TKASTERN
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Mar 11, 2020 -

Griffin Ford responded

Thank you so much for your feedback! Griffin Ford truly appreciates hearing from you about your experience (as does Kirby). We are happy all went well for you and wish you all the best on the roads ahead!

March 04, 2020

This is my second car purchase from Griffin Ford. In both cases, I was very happy with every aspect of finding and buying the right car to fit my needs. From sales staff to service department, it’s bee More

by JMWOLFE
Recommend Dealer
Yes
Employees Worked With
Phil in financing was very efficient and personable., Kirby Lewis, Glen Pavlovich
Mar 05, 2020 -

Griffin Ford responded

Thank you so much. We appreciate this feedback and your high rating. And, Griffin Ford values your repeat business! Take care and enjoy your new wheels!

March 04, 2020

Awesome! I needed some time to decide if I wanted a 2019 or 2020 Escape. Ethan gave me the time and did not pressure me into making a quick decision. Because More

by KSCREAN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich, Ethan Vitrano
Mar 05, 2020 -

Griffin Ford responded

Thank you SO much for your repeat business and trust in Griffin Ford! We really appreciate it. And, we value your high rating and recommendation of our services. Please let us (or Ethan) know when we can do more for you.

March 03, 2020

Tony miller is a fantastic salesman very helpful and went out of his way to help me with everything I needed I would recommend him to anyone! On the other side don’t go alone if your new to car buying Chri More

by cody
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 05, 2020 -

Griffin Ford responded

Oh, thank you for these comments on Tony. He will truly be thrilled. We are so sorry you didn't feel the same way throughout the process and would like to sincerely apologize for that. Your feedback will be shared with our managers. Take care and enjoy that new ride!

March 03, 2020

Fast, easy buying process We got to work with Dave Nutt. What a great experience. From the moment we drove onto the lot until we left with our new car. Pressure free, relaxed More

by amersadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Mar 05, 2020 -

Griffin Ford responded

Dave will be thrilled to read your comments. Thank you very much for taking the time to rate your experience at Griffin Ford. We truly appreciate it, as we do your business. Take care on the roads out there!

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