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Griffin Ford
Waukesha, WI
1,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,845 reviews
March 02, 2020
Had my truck at the body shop location on Pearl Street after being involved in an accident. They did an excellent job performing the repairs and keeping me up to date on the progress of the repairs being after being involved in an accident. They did an excellent job performing the repairs and keeping me up to date on the progress of the repairs being made. More
by Cambo944
Employees Worked With
Keith, Jim, Keith
March 02, 2020
Steve Ahrens was great! Prompt, courteous and answered the questions That I had. And when he called to say it was ready he explained that next time may need 2 tires. He was a pleasure to work with! the questions That I had. And when he called to say it was ready he explained that next time may need 2 tires. He was a pleasure to work with! More
by BKROBERTS
Verified CustomerEmployees Worked With
Steve Ahrens
March 02, 2020
Frank is the real deal. You want a car fast from someone you can trust? I sent him a list of everything I wanted, and he sent me back a car that had more, and was for less. I asked for heated seats, remote you can trust? I sent him a list of everything I wanted, and he sent me back a car that had more, and was for less. I asked for heated seats, remote start, and bluetooth. He gave me a car in my wanted mileage with those features and navigation, memory seats, leather, premium sound system, and touchscreen. 30mpg I can't complain. I'm 20, and driving the nicest car in my family thanks to frank! More
by Collazoandrew
Employees Worked With
Chris zilvitis, Frank Ballendux, Nick Griffin
February 28, 2020
It is easy to schedule a service appointment on Griffin Ford’s website. I arrived at my scheduled time and the service writer greeted me with a smile. All scheduled work was done on time. My car was washed Ford’s website. I arrived at my scheduled time and the service writer greeted me with a smile. All scheduled work was done on time. My car was washed and I was on my way. More
by Rick
Employees Worked With
Service Department, Lorraine Miller
February 28, 2020
It was a quick and easy deal. Alex was very knowledgeable and not pushy. I would definitely recommend him if you are looking for a used vehicle. They cleaned it up real nice before I drove it home. and not pushy. I would definitely recommend him if you are looking for a used vehicle. They cleaned it up real nice before I drove it home. More
by Abindas
Employees Worked With
Mellisa Johnson, Alex Griffin
February 28, 2020
Very accommodating for service and schedule needs. Happy to answer all of our questions. We needed to reschedule our appointment and it was no problem. to answer all of our questions. We needed to reschedule our appointment and it was no problem. More
by Randy and Kerrie
Employees Worked With
Steve in service (both of them) were great!
February 28, 2020
Waited all day stranded without a vehicle because the rep didn’t think to call me when I couldn’t be found in the lobby. No work was completed on the vehicle. Wasted 8 hours. Overall customer service process didn’t think to call me when I couldn’t be found in the lobby. No work was completed on the vehicle. Wasted 8 hours. Overall customer service process needs some attention. The sales manager was helpful in speaking about a new truck. More
by zac.beaman
Employees Worked With
Louie Holguin
February 28, 2020
Steve A is a great employee ! I wish he was on my team! He kept me updated daily on the progress of my vehicle. It was a long repair and it was nice to know Steve was taking care of it. He kept me updated daily on the progress of my vehicle. It was a long repair and it was nice to know Steve was taking care of it. More
by Richard.schmidt
Employees Worked With
Steve A
