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Griffin Ford

Waukesha, WI

4.8
1,844 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,844 reviews

February 22, 2020

Our salesman was Ethan and he was wonderful to deal with. Is My 2nd car from Griffin and will be back. Service is also excellent!! More

by DORCHOLSKI1
Recommend Dealer
Yes
Employees Worked With
N/A, Ethan Vitrano
Feb 24, 2020 -

Griffin Ford responded

Congratulations on your new vehicle! Thank you for your positive review. We're glad to hear that you found Ethan at Griffin Ford so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2020

Griffin Ford was very easy to work with. Tony and Phil were outstanding and very professional. I would do business with them again. Thanks again! More

by joshuaanton
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Feb 24, 2020 -

Griffin Ford responded

Joshuaanton, we appreciate your feedback about our Staff's outstanding service! At Griffin Ford, we value our customers! We look forward to seeing you on your next visit. Take care!

February 21, 2020

Every since I bought my F150 from Griffith ford, when maintenance is due I bring it back to Griffin ford. I always get real good results and friendly service. Bruce Jewel More

by Bmjewell
Recommend Dealer
Yes
Employees Worked With
Steve Alfred Ahrens
Feb 27, 2020 -

Griffin Ford responded

Thank you, Bruce! We appreciate this feedback and are more than happy to help you whenever you have a need. Griffin Ford invests in long-term relationships with our customers. We appreciate your business and are here, ready to serve. Take care.

February 21, 2020

Came in for oil change - had some tire service done as well - they forgot to change the oil - it was done after the tire service at no charge - it took way more time then anticipated or expected - it is a More

by Mav7767
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Feb 27, 2020 -

Griffin Ford responded

We are so sincerely sorry for the inconvenience you experienced. Thank you for your patience. Griffin Ford is determined to provide an excellent experience for our guests, and your feedback will assist. Take care.

February 21, 2020

Very helpful in determining the problem with my vehicle. Also having the shuttle to take me home and pick me up when my vehicle was operational. More

by markstanley
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
Feb 24, 2020 -

Griffin Ford responded

Markstanley, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2020

Excellent Service, with the nicest Service Dept people 20 Feb 2020, First time I have been to Griffin Ford Service Dept. Our 2010 Escape had a EPS (steering) failure at 8:00 AM Matthew Service Dept) was a More

by waukesha807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Feb 27, 2020 -

Griffin Ford responded

Thank you! You made our day, reading your review. Griffin Ford is thrilled that we delighted you and hope you will rely on us in the future, whenever the need arises. Take care on the roads ahead.

February 20, 2020

Prompt, organized, friendly, very knowledgeable, very informed, to the customer, they let you know everything there doing, they offer an amazing selection of treats and beverages, service is amazing😄I T More

by numberonefan44
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller, Loren Sweeney, Frank Ballendux
Feb 24, 2020 -

Griffin Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Griffin Ford for all your vehicle needs! Take care!

February 20, 2020

Very friendly, timely and efficient service. Fit me in their schedule as I needed to drive back to Appleton. Appreciate the accommodating so I could get home safely. More

by Jeanine
Recommend Dealer
Yes
Employees Worked With
Service
Feb 24, 2020 -

Griffin Ford responded

We are happy to have provided you with fast and friendly service! Safe travels!

February 19, 2020

Great experience! The entire staff was very helpful. We came in not knowing how the leasing process works. Matthew was able to answer all our questions and helped us fi More

by kathyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Feb 19, 2020 -

Griffin Ford responded

Thank you, Kathy, for your business and your review of the services at Griffin Ford. Yes, isn't leasing great! We appreciate the opportunity you gave us to earn your trust and hope you enjoy that new ride for many miles ahead. Take care.

Feb 20, 2020 -

Griffin Ford responded

Hello, we're so glad to hear that our sales team could provide you with a five star car shopping experience. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

February 19, 2020

Have bought several cars from Griffin. Sales people always friendly, good service department. Finance people friendly also. Will continue to buy new and used cars there More

by LSTANISLAWSKI
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Feb 21, 2020 -

Griffin Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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