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Griffin Ford

Waukesha, WI

4.8
1,844 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,844 reviews

February 18, 2020

The Service Department was friendly and efficient. Saturday's a good day to go there. Not alot of customers. Abby was cheerful and helpful. She was able to get me a great price on tires for my car to More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Steve A and Abby in service
Feb 19, 2020 -

Griffin Ford responded

Thank you for your feedback on Griffin Ford, Jerry. We truly appreciate your business and look forward to serving you again in the future. Take care and enjoy those new tires!!

February 18, 2020

Extremely prompt and thorough service. Griffin Ford always delivers quality service. I have been using them for over 15 years and I have not been disappointed. Thank you! More

by SUE.VIELBIG
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller
Feb 19, 2020 -

Griffin Ford responded

That is so wonderful to hear, Sue. Thank you for making our day! We love hearing from satisfied (and repeat) customers at Griffin Ford. Take care on the roads ahead until we meet again!

February 17, 2020

Looking forward to buying my 4th Escape from Griffin. Just need to make up my mind on which one. Thank you Ethan for not pressuring me into making a quick decision. More

by KSCREAN51
Recommend Dealer
Yes
Employees Worked With
Ethan Vitrano
Feb 19, 2020 -

Griffin Ford responded

We appreciate your feedback. It helps Griffin Ford with our continuous improvement process, geared to listening to each customer and assessing their specific needs. We look forward to welcoming you back to the dealership soon!

February 14, 2020

I have had to take it back for repairs 3 times I have owned the Escape only about one month and have had it back 3 times for repairs. And I found out that a burned out headlight on this car will c More

by STNLUNDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Feb 19, 2020 -

Griffin Ford responded

Hello and thank you for your comments. Griffin was more than happy to fix your vehicle. We work with the design Ford implemented on their vehicles as best we can, and try (like we did this time) to limit the frustration of our customers. We are sorry you felt the need to mark Griffin average. Take care on the roads ahead.

February 14, 2020

"Very Satisfied" I was greeted warmly as usual when I arrived for the appointment to my car for an oil change and tire rotation. The work on my car was completed in 1 More

by MZICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Feb 18, 2020 -

Griffin Ford responded

Mzick, we're pleased to hear everything was completed and to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2020

Amazing service by Matt said it would take me an hour and had my battery done in 25. Will come to him again. Thank you More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Matt in service
Feb 19, 2020 -

Griffin Ford responded

That is wonderful! We are glad that you were more than pleased with the service at Griffin Ford. And, we appreciate you taking the time to leave us a review. Take care until we meet again.

February 14, 2020

the best service ever We always get the best service from Steve A. inservice what a great guy, we trust him to always do the best for us, Thank you Steve More

by milton Dunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve A. in service
Feb 17, 2020 -

Griffin Ford responded

Hi Milton, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

February 13, 2020

Nick made my experience extremely easy. He was personable and professional. He found a car for me quickly and even had it brought to a closer location. My experience at Griffin was great ! More

by Larissa.auger
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Feb 19, 2020 -

Griffin Ford responded

Nick is a real asset to us, yes! Thank you for enlisting Griffin Ford in your search for you new vehicle. And, please know we appreciate your review and recommendation of our services. Take care. until we meet again!

February 12, 2020

It was the most enjoyable to be at out of all the dealerships I went to, I didnt feel as pressured to make a choice and buy a car here as I was elsewhere. It also seemed like it had the most options More

by mattymac131549
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Feb 13, 2020 -

Griffin Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Griffin Ford for all of your automotive needs. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 11, 2020

Quick, easy, and painless. Griffen ford makes buying a car one of the easiest things to do when in actuality it’s really hard. They have the best sales team around and they make it all so easy for you! More

by THOMHAMP
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller, Loren Sweeney, Anton Lak, Frank Ballendux
Feb 19, 2020 -

Griffin Ford responded

Thank you so much for saying so! Our team at Griffin Ford tries very hard to streamline the process to the needs of the customer. Take care and enjoy that new ride!

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