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Griffin Ford

Waukesha, WI

4.8
1,844 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,844 reviews

February 11, 2020

Quick and easy purchase. Their was no pressure to buy and I wasn not being hounded to upgrade to something I didn't want. I felt like I was actually dealing with an honest person. More

by MHKING
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Feb 13, 2020 -

Griffin Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Have a great day!

February 11, 2020

In regards to my recent purchase of the new 2020 Explorer... I was impressed by the outstanding customer service and in fact the entire staff was extremely friendly and very accommodating. The entir More

by SOMDOLL
Recommend Dealer
Yes
Employees Worked With
Ethan Vitrano
Feb 19, 2020 -

Griffin Ford responded

Thank you so much! Griffin Ford strives to deliver just this type of experience to all our customers! We appreciate your acknowledgement. Enjoy that new Explorer!

February 11, 2020

Prompt service with updates throughly the day. Vehicle was done as promised. My wife showed interest in the new escape and the cashier picked up on that and alerted a salesman. We got a call the next day. More

by Ronr
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Feb 13, 2020 -

Griffin Ford responded

Ronr, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Have a great day!

February 11, 2020

I was welcomed with open arms and the sales team was fully prepared to fulfill my needs and requirements for my first car! I was overly pleased with my experience at Griffen Ford! More

by saraepowers72
Recommend Dealer
Yes
Employees Worked With
Erchelle
Feb 19, 2020 -

Griffin Ford responded

Thank you, Sara! We are so pleased you chose Griffin Ford for your car-buying and appreciate the acknowledgment of our customer service. Take care on the roads ahead and we hope to see you again!

February 10, 2020

Always a friendly competent crew.Recall service for my Always a friendly competent crew. Recall service for my Ford Fusion. Quicker service than anticipated. And a free courtesy wash. Keep up the great More

by DLENZ4
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 19, 2020 -

Griffin Ford responded

Thank you! We appreciate your acknowledgement of the team at Griffin Ford. We look forward to serving you again in the future!

February 09, 2020

Excellent dealership Great service, all questions answered, the car in condition as described. There was one minor issue and it was resolved as soon as it was mentioned. T More

by Marek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Feb 09, 2020 -

Griffin Ford responded

Thank you so much, Marek! We truly appreciate hearing your feedback at Griffin Ford. Please let us know when we can do more for you. Take care and enjoy that new vehicle!

February 08, 2020

What a great experience overall. Alex was very helpful with getting me the car I wanted and Chris was awesome as well! Check them out, highly recommended! More

by Emanuelzirpoli
Recommend Dealer
Yes
Employees Worked With
Chris. Finance, Alex Griffin
Feb 09, 2020 -

Griffin Ford responded

Ah, thank you so much for letting Griffin Ford know that all went well with you! Our staff will be thrilled to read your review. We hope you'll think of us whenever you need vehicle help in the future too! Take care.

February 07, 2020

The people providing the service for my Ford Thunderbird do an excellent job in keeping the vehicle on the road. I drove my car everyday of the week and I would be extremely upset if I couldn’t drive. So More

by KJHARDGUY
Recommend Dealer
Yes
Employees Worked With
The person who sold me the car is not listed
Feb 09, 2020 -

Griffin Ford responded

That is wonderful to hear! Griffin Ford is so thrilled you are able to rely on your vehicle every day! It must be all the care you give it. Enjoy the roads ahead!

February 06, 2020

Courteous and easy to work with. Answered all of our questions and showed us all of the features of the vehicle we purchase. This is our second purchase from Griffen and we will be back again More

by Nkopp22
Recommend Dealer
Yes
Employees Worked With
Chris the finance guy, Alex Griffin
Feb 06, 2020 -

Griffin Ford responded

Nkopp22, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 06, 2020

Outstanding sales experience We visited numerous Ford dealers looking at 2019 Edge's and ended up buying from Griffin Ford. The sales team from Matthew and Kip to the Phil in the More

by Brian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin, Kip Rupple, Phil Desalvo
Feb 06, 2020 -

Griffin Ford responded

Brian, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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