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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

January 15, 2020

The staff and service areas were very helpful! They fixed the problem quickly and kept us updated on the entire process. Would definitely recommend to others. More

by tammyk2379
Recommend Dealer
Yes
Employees Worked With
Karolyn, Dustin
Jan 20, 2020 -

Griffin Ford responded

Hi Tammy: We are so pleased to read this! Thank you for giving Griffin Ford your feedback and recommendation! We surely appreciate it. Take care!

January 15, 2020

The guys at the collision center did a great job. They The guys at the collision center did a great job. They made things very easy for me and kept me informed. And my truck looks great! More

by Gail Young Lane
Recommend Dealer
Yes
Employees Worked With
Jim Postler
Jan 20, 2020 -

Griffin Ford responded

Oh, that is wonderful to hear! Griffin's Collision and Repair Center on Pearl Street is certainly one of our gems. We appreciate hearing your feedback and love the 5-star rating. Thank you for helping us spread the word!

January 15, 2020

Our salesman Mark was polite and very informative and was not pushy. My wife and I have owned and managed businesses. Mark and Melissa are the kind of employee that we looked for. They are a asset to your te More

by RICHSHOCKLEY30
Recommend Dealer
Yes
Employees Worked With
Mellisa Johnson, Mark Linsmeier, Anton Lak
Jan 20, 2020 -

Griffin Ford responded

Thank you so much for saying so. Griffin Ford realizes the value to our company that each employee adds. Quality folks can be hard to find, but getting feedback like yours to pass onto them really helps. We appreciate you taking the time.

January 13, 2020

I came in for an oil change and they told me I needed new rear shocks. They got me in the next day and it only took a little over an hour! More

by hillchris913
Recommend Dealer
Yes
Employees Worked With
Abby
Jan 20, 2020 -

Griffin Ford responded

We were more than happy to help you out, Chris. Take care on the roads ahead and please let us know if we can do any more for you. Thank you too for this review and recommendation!

January 10, 2020

sales person very helpfull experts in every area the web page was incorrect Tony found a car that met my request The financial are was very helpful When I pick up the car T More

by stepp james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Anton Lak
Jan 10, 2020 -

Griffin Ford responded

Hello and thank you for this feedback. Griffin Ford truly appreciates it, as we do your business. Could you let Lorraine Miller at lmiller@griffinautogroup.com know what may have been incorrect on the website. It would be much appreciated. Take care.

January 10, 2020

Great dealership!! Working with Frank B. is always a pleasure. He is by far the most professional and honest salesman that I've ever known.. Probably why I've bought 12 More

by JAMESWALTENBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Jan 10, 2020 -

Griffin Ford responded

Wow, an even dozen! You are our favorite customer of the month! Thank you for your kind words. Griffin Ford is always interested in customer feedback, especially why they continue to return to our dealership! We so appreciate your kind words and want you to know you just made our day!

January 08, 2020

AMAZING buying experience This is our second vehicle that we have purchased from Griffen Ford. Each time we have worked with Louie. Louie made the processes of looking for a ne More

by Daulsm06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
Jan 09, 2020 -

Griffin Ford responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 08, 2020

The team at Griffin Ford did an excellent job working with me to find the right car for me and the best possible financing. I have already recommended them to family and friends! More

by RGK
Recommend Dealer
Yes
Employees Worked With
Caleb, Phillip, Anton Lak
Jan 10, 2020 -

Griffin Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2020

I was very disappointed with oil change. Days after it was completed, the shield guard fell off while I was driving on the road. All the Screws we’re never tightened. Just hand tight. More

by Biglefty
Recommend Dealer
No
Employees Worked With
Vinca Albiona
Jan 10, 2020 -

Griffin Ford responded

Hello and thank you for your feedback. In speaking to our Service Manager, he would like to reach out to you. Could you contact Lorraine Miller at lmiller@griffinautogroup.com with your preferred phone number? It would be much appreciated!

January 08, 2020

Louis did a great job and was very helpful in purchasing our truck and getting us a great deal! We love our new Ford F-250 truck! More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
Jan 10, 2020 -

Griffin Ford responded

Lisa, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new truck, we will be more than happy to assist you! Safe travels!

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