
Griffin Ford
Waukesha, WI
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Provided service in timely manner Scheduled service over the phone - service department was cordial and when I arrived appointment was in the system. Work was done on time and was trea Scheduled service over the phone - service department was cordial and when I arrived appointment was in the system. Work was done on time and was treated courteously by all of the Griffin team More
Good work, not great facilities They did great work on my car, but no one greeted me when I came in so I wandered around lost looking for where to check in. There aren’t changing tab They did great work on my car, but no one greeted me when I came in so I wandered around lost looking for where to check in. There aren’t changing tables anywhere I could find even though they have a kids area. And I’m pretty sure a smoker sat in my car, because I can smell cigarettes. More
Outstanding service team at Griffin Ford The service team at Griffin Ford always strives to achieve a high level of customer satisfaction. Although the service area is usually very busy, they The service team at Griffin Ford always strives to achieve a high level of customer satisfaction. Although the service area is usually very busy, they are efficient. This is one of the reasons I tend to stick with the Ford brand. More
Great Place Griffin has serviced my cars for over 20 years and I have never been unsatisfied with the work or the employees I've dealt with. Griffin has serviced my cars for over 20 years and I have never been unsatisfied with the work or the employees I've dealt with. More
Won’t take my car anywhere else This is the only place I buy my vehicles as well as the only place I take my vehicle for service. Fast, friendly, and quality service. This is the only place I buy my vehicles as well as the only place I take my vehicle for service. Fast, friendly, and quality service. More
F250 warranty work Great job on the warranty work. Everything looks great and was a smooth operation. Communication was great as well. Keep up the great work Steve A Great job on the warranty work. Everything looks great and was a smooth operation. Communication was great as well. Keep up the great work Steve A More
Key remade Jeff was great, he got our problem fixed. My key finally works with my automatic start. Thank you for getting me in sooner. Very happy now. Jeff was great, he got our problem fixed. My key finally works with my automatic start. Thank you for getting me in sooner. Very happy now. More
Informative, friendly, helpful, large selection Because that's what we thought after the test drive and talking to Glen Pavlovich. He was very pleasant and informative. Great sales consultant. Smart Because that's what we thought after the test drive and talking to Glen Pavlovich. He was very pleasant and informative. Great sales consultant. Smart! More
Less time then I thought. I was told it could take up to 4 hours. I was out in 1 1/2 hours, not painful at all. Very pleased with Steve that took care of me. I was told it could take up to 4 hours. I was out in 1 1/2 hours, not painful at all. Very pleased with Steve that took care of me. More
Great service From my sales experience to my service experience everyone I have interacted with has been a pleasure to work with. Any questions I've had have been From my sales experience to my service experience everyone I have interacted with has been a pleasure to work with. Any questions I've had have been answered. A big thanks to every one at Griffin! More