Griffin Ford

Used car purchase We walked in the dealership to test drive a car and left after purchasing a car. The people we worked with were friendly and diligent in meeting all w We walked in the dealership to test drive a car and left after purchasing a car. The people we worked with were friendly and diligent in meeting all we needed in a car at a price we could afford. No real pressure just working with us to meet our needs. We had smiles on our faces when we left, pleased with a purchase we hadn't really intended to make that night. We really enjoy our used Ford Escape with its low mileage and great price. Thanks Caleb and Philip! More

Recall and break pads Easy to schedule transportation from work to pick up my vehicle. Called regularly with updates. Car wash is always nice as well! Steve was very nice a Easy to schedule transportation from work to pick up my vehicle. Called regularly with updates. Car wash is always nice as well! Steve was very nice and easy to work with! Explained things nicely! More

Thanks Griffin Ford As always, well cared for by Steve Ahrens and the whole Griffin service staff. Thanks Steve!!! Great service, friendly staff and fair prices. 5 stars! As always, well cared for by Steve Ahrens and the whole Griffin service staff. Thanks Steve!!! Great service, friendly staff and fair prices. 5 stars! More

Very satisfied I am a repeat customer. I have been very happy with my service there by my salesman. I would not have any problem recommending Griffen Ford to my frie I am a repeat customer. I have been very happy with my service there by my salesman. I would not have any problem recommending Griffen Ford to my friends More

Fun and easy no pressure Needed a new car for my wife. Griffin made it fun, easy, and affordable. Great place great people. Do yourself a favor and stop in. Needed a new car for my wife. Griffin made it fun, easy, and affordable. Great place great people. Do yourself a favor and stop in. More

safety issue I had a problem with the driver's door not opening from the inside and Matt worked me in on a busy Monday morning and the problem was fixed. I had a problem with the driver's door not opening from the inside and Matt worked me in on a busy Monday morning and the problem was fixed. More

You did a new transmission after only 80,000 miles on my Esc Bought my first Ford, a 2013 Ford Escape, and had 80,000 miles on it when the transmission went. Seriously! What transmission goes after only 80,000 m Bought my first Ford, a 2013 Ford Escape, and had 80,000 miles on it when the transmission went. Seriously! What transmission goes after only 80,000 miles??!!! To top it off, I bought the extended warranty when I purchased the car and of course this happened after the warranty expired. I am 68 years old and have had several cars throughout the years, many of which have been close to 200,000 miles if not more. Not once have I ever had trouble with a transmission or had to replace one. I will never buy another Ford again. More

Replace lost key I lost my key during a move to a new house, and had no backup key. I called on Monday night desperate for help. Eric talked me through the process and I lost my key during a move to a new house, and had no backup key. I called on Monday night desperate for help. Eric talked me through the process and found an appointment time for me at 930a the next day. He was there to meet me, and handled every paperwork issue to expedite the solution. His patience and competence should be rewarded. He had me out the door with my car in time to pick up my wife by 1230p. Eric is the very model of great service. I can’t thank him enough. More

Awesome Great service great car. Frank and Anton are the best. I have 2 Fords now and will be buying a third from them next year Great service great car. Frank and Anton are the best. I have 2 Fords now and will be buying a third from them next year More

Satisfied yet frustrated I was being helped by a very nice woman who happened to be in a meeting when my vehicle was finished. Another employee came to let me know that my ca I was being helped by a very nice woman who happened to be in a meeting when my vehicle was finished. Another employee came to let me know that my car was finished. I could not have been more pissed off at the way he talked to me. He let me know I needed new tires, flew through the numbers, never gave me a chance to ask any questions and ended it with “so we’re going to put the new tires on, ok?” Never once did I give the impression I had any intention of putting new tires on. He lost my business at that moment and now have an appointment at another company to have my tires changed tomorrow. He was pushy and rude-I do not know anything about cars and will admit that-his job at that point was to explain why I should hand him $700, which he failed to do. More