Griffin Ford

Stopped in to get my keyless code I needed the factory code for the keyless entry for my new (to me) Ford Focus. Stopped in on a Saturday and they took care of me quickly. Satisfied cu I needed the factory code for the keyless entry for my new (to me) Ford Focus. Stopped in on a Saturday and they took care of me quickly. Satisfied customer More

Leasing my vehicle from Griffin Ford I had a great experience in leasing my 2nd Ford Edge from Griffin Ford. My salesperson, Glen Pavlovich, listened as we discussed my vehicle needs and I had a great experience in leasing my 2nd Ford Edge from Griffin Ford. My salesperson, Glen Pavlovich, listened as we discussed my vehicle needs and price point. He explained the latest features available and made the entire process go smoothly. Thanks, Larry More

Good Service Everyone I met was so kind and helpful as I went to pick up my truck for a recall repair. I really felt appreciated, thank you! Everyone I met was so kind and helpful as I went to pick up my truck for a recall repair. I really felt appreciated, thank you! More

Oil change and tire rotation They were very courteous and quick. Gave me a review of the overall “health” of my car including tires, brakes and fluids. Will always buy from Griffi They were very courteous and quick. Gave me a review of the overall “health” of my car including tires, brakes and fluids. Will always buy from Griffin More

service rep.and service Misael did great job helping me with his knowledge of navigaton screen,I had problems navigating thru different screens.Ihad to come in twice for serv Misael did great job helping me with his knowledge of navigaton screen,I had problems navigating thru different screens.Ihad to come in twice for service,part that was ordered was bad, and reordered new one was alright.Misael kept me informed about what was happening during my time I was in waiting. More

Great experience Brianna Vail was awesome! Told me how long my wait would be and it was even less. Friendly, professional & efficient! Appointment was for ford recal Brianna Vail was awesome! Told me how long my wait would be and it was even less. Friendly, professional & efficient! Appointment was for ford recall. More

Very well Service department run very well and I was in and out in 30minutes the employees are always helpful and pleasant I would recommend your department to Service department run very well and I was in and out in 30minutes the employees are always helpful and pleasant I would recommend your department to friends and family your employee Steve Ahrens was nice to work with More

Steve comes to the rescue Your service writer is always very helpful and does everything he can to help us love the new customer waiting area, always a pleasure to do bus Your service writer is always very helpful and does everything he can to help us love the new customer waiting area, always a pleasure to do business with G. ford More

The Wow Factor I honestly have never experienced this level of customer service in the car buying world. It is difficult to put into words how impressed my family ha I honestly have never experienced this level of customer service in the car buying world. It is difficult to put into words how impressed my family has been with our experience here at Griffin Ford...... So we purchased our used full sized pickup truck here this summer, and from day one, the service provided has been absolutely excellent. Nick is hands down the best care salesman I've worked with. From the day we traded in our used van, all communication with the sales, service, and finance team has been fluid and pain free. I've never had to ask for anything twice, they're absolutely amazing. I have heard the namesake of the dealership say in interviews before that he strives to provide " the wow factor". And in our case...they absolutely have. This dealership is obviously run well from the top down..And thus is the best place you could go to in your vehicle search. My only regret is not coming here sooner. More

Educational and FAST! Coming into the car buying process, I was deciding between a purchase and a lease. The Sales Team took time to walk me through both scenarios, answere Coming into the car buying process, I was deciding between a purchase and a lease. The Sales Team took time to walk me through both scenarios, answered questions, and offered personal experiences of doing both which helped me make a decision. More