
Griffin Ford
Waukesha, WI
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Leasing was easy. That you Frank for making the lease of a car for my daughter easy and painless. Was planning to purchase a new car but leasing was easier. That you Frank for making the lease of a car for my daughter easy and painless. Was planning to purchase a new car but leasing was easier. More
Oil change Last visit was poor. Asked for car wash, no wash was done. Also, previous oil change I was told I needed a new battery. I declined to replace but w Last visit was poor. Asked for car wash, no wash was done. Also, previous oil change I was told I needed a new battery. I declined to replace but would keep it in mind. This oil change was told the battery was fine....so is good or bad?? I mentioned this to the service rep and really did not receive an answer as to why this would be. Overall, i have had good service experiences at Griffin Ford. Was just a little disappointed this time. More
2018 Ford Fusion Tony Miller provided excellent sales support and follow! I purchased a 2018 Ford Fusion in September. I would highly recommend the people at Griffin Tony Miller provided excellent sales support and follow! I purchased a 2018 Ford Fusion in September. I would highly recommend the people at Griffin Ford. More
Thank you Loren for helping me find an awesome vehicle! Thank you to Alex for helping me with the right financing and warranty I need ! Thank you Pete for setting everything up for me ! I couldn’t have Thank you to Alex for helping me with the right financing and warranty I need ! Thank you Pete for setting everything up for me ! I couldn’t have asked for better people to work with ! More
Great experience I had a great experience. They gave me more than I had expected for my trade in- more than other dealerships. I was happy with the price and sales exp I had a great experience. They gave me more than I had expected for my trade in- more than other dealerships. I was happy with the price and sales experience. Glen is a nice person who wants to help others. Got me exactly what I was looking for and was very helpful. More
Did not fix & damaged vehicle New used car needed serviced running boards and tcc fluid flushed, were on we owe slips as part of purchase. Took Truck for 3 days after waiting a wee New used car needed serviced running boards and tcc fluid flushed, were on we owe slips as part of purchase. Took Truck for 3 days after waiting a week to get in. Tcc still shakes truck, running boards still don't extend. Received it back with new dent in my door on a $45,000 truck. It took 2 days and 5 calls having to leaving messages before I could reach a manager. Door panel not replaced but dent popped out and paint blended in. I was uncomfortable trusting them and leaving my vehicle overnight in their custody at this point. Now my dream truck has swirls in the paint that you can see from 30 yards away, on a brand new truck, a permanent reminder of this xxxx show. More
Great service ! Every time I've been to Griffin Ford Service Department has always been a positive experience. Service on my vehicle has always been done right. Every time I've been to Griffin Ford Service Department has always been a positive experience. Service on my vehicle has always been done right. More
Thanks For Being Careful My car has a wrap on it and it is really easy to rip or dent it. So much that I haven't taken advantage of the oil changes or cars washes with my war My car has a wrap on it and it is really easy to rip or dent it. So much that I haven't taken advantage of the oil changes or cars washes with my warranty because I was too afraid it would get damaged. I put off taking the car in to have the airbag replaced for over a year. Finally I decided our safety was more important than the wrap. I came in early and waited until the tech - Jason - arrived to work on the car. I asked him to take care with the car and explained the situation with the wrap. I kinda expected him to roll his eyes at me -- you know -- hysterical woman syndrome. Much to my delight he was as polite as he could be and took excellent care of the car. No damage at all to the wrap. I even had my oil changed. My sleepless night the night before was for nothing! More
Great experience Had to get in last minutes for service work. They got me promptly. They were Very professional and customer centric. Kept me informed of progress and Had to get in last minutes for service work. They got me promptly. They were Very professional and customer centric. Kept me informed of progress and kept commitment. I would recommend visiting them. More
Service on Mustang Had car serviced in less than 30 minutes. Have always had the car serviced here and will be in the future. Friendly service writers and staff. Had car serviced in less than 30 minutes. Have always had the car serviced here and will be in the future. Friendly service writers and staff. More