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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

September 30, 2019

Leasing was easy. That you Frank for making the lease of a car for my daughter easy and painless. Was planning to purchase a new car but leasing was easier. More

by KC.JAR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Sep 30, 2019 -

Griffin Ford responded

We are so pleased to hear you were pleased! Thank you very much for your feedback and review of your experience. Griffin Ford looks forward to serving you in the future. We hope your daughter continues to love her ride, too!

September 30, 2019

Oil change Last visit was poor. Asked for car wash, no wash was done. Also, previous oil change I was told I needed a new battery. I declined to replace but w More

by Ford1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Girl cant remember name
Sep 30, 2019 -

Griffin Ford responded

Hello and thank you for your feedback. We are so sincerely sorry for the oversight on the car wash. Perhaps it was down that day or the weather was not permitting. But, you are always welcome back to have us run your vehicle through our wash- complimentary! And, the battery situation is of concern, yes. That does happen though--where is may be signaling it is near the end of its life, but doesn't appear so the next time. Griffin would suggest you keep an eye on it and let us know if you need additional help.

September 30, 2019

2018 Ford Fusion Tony Miller provided excellent sales support and follow! I purchased a 2018 Ford Fusion in September. I would highly recommend the people at Griffin More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Oct 03, 2019 -

Griffin Ford responded

Hello Sue, we're happy to hear you had a great experience with Tony. Congratulations on your new Fusion! We appreciate your business and hope to see you again soon. Safe travels!

September 30, 2019

Thank you Loren for helping me find an awesome vehicle! Thank you to Alex for helping me with the right financing and warranty I need ! Thank you Pete for setting everything up for me ! I couldn’t have More

by cjbrom
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, Peter Tagtow, Alex Griffin
Oct 04, 2019 -

Griffin Ford responded

That is so wonderful for you to say! Thank YOU very much for your business. All of us at Griffin Ford in Waukesha truly appreciate it. And, we are thrilled that you were happy with the experience. Take care until we see you again!

September 28, 2019

Great experience I had a great experience. They gave me more than I had expected for my trade in- more than other dealerships. I was happy with the price and sales exp More

by jwiemero1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip, Glen Pavlovich
Sep 30, 2019 -

Griffin Ford responded

Thank you very much for your review of your experience at Griffin Ford. We all appreciate you taking the time (especially Glen!) We are here to serve and would welcome you back any time. Take care!

September 27, 2019

Did not fix & damaged vehicle New used car needed serviced running boards and tcc fluid flushed, were on we owe slips as part of purchase. Took Truck for 3 days after waiting a wee More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis, Jeff, Matthew , Anton Lak, JOHN CLARK
September 27, 2019

Great service ! Every time I've been to Griffin Ford Service Department has always been a positive experience. Service on my vehicle has always been done right. More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Sep 30, 2019 -

Griffin Ford responded

Thank you, John! We love hearing from you and we appreciate your repeat business with Griffin Ford. Take care on the roads ahead.

September 27, 2019

Thanks For Being Careful My car has a wrap on it and it is really easy to rip or dent it. So much that I haven't taken advantage of the oil changes or cars washes with my war More

by DEB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 30, 2019 -

Griffin Ford responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2019

Great experience Had to get in last minutes for service work. They got me promptly. They were Very professional and customer centric. Kept me informed of progress and More

by jsjba2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller, Nick Griffin
Sep 30, 2019 -

Griffin Ford responded

Thank you. Griffin Ford's staff is committed to efficient and effective service for our customers. We love reading your review of your experience at the dealership and would welcome you back any time!

September 27, 2019

Service on Mustang Had car serviced in less than 30 minutes. Have always had the car serviced here and will be in the future. Friendly service writers and staff. More

by 1FLYHIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Sep 30, 2019 -

Griffin Ford responded

Thank you very much for your kind words. Griffin Ford is committed to providing excellent customer service and we are pleased to hear you felt that. Take care!

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