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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

September 25, 2019

Purchase on 2018 F150 from Griffin Ford We met with Dave Nutt at Griffin Ford. He quickly located the truck we were looking for. He set us up to test drive the truck. Dave was prepared when More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zilvitis , Anton Lak, Dave Nutt
Sep 26, 2019 -

Griffin Ford responded

Thank you so much for your thorough retelling of your experience at Griffin Ford. We love to hear feedback from our guests and are happy you were so pleased by our processes and personnel. We hope you continue to love your new truck and will revisit with us whenever you need in the future. Take care.

September 25, 2019

Oil change and tires rotation Friendly, helpful staff and told me what all they were going to do. They got me in earlier than my appointment and out within an hour. More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get their names.
Sep 26, 2019 -

Griffin Ford responded

That is so wonderful to hear. We love to be efficient with our customer's time and appreciate your business! Please let Griffin Ford know if we can do any more. Take care.

September 25, 2019

Frank helped me while on Vacation While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phil More

by R.Walbrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo, Loren Sweeney, Frank Ballendux
Sep 26, 2019 -

Griffin Ford responded

Thank you very much for your kind review of your experience at Griffin Ford. We so appreciate it, as we do your business. We've put together a wonderful, committed team a the dealership and enjoy hearing they are completely satisfying our customers. Take care.

September 24, 2019

Bought New Car / Service Work Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this deal More

by Ocho 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Sep 26, 2019 -

Griffin Ford responded

Thank you so much for your feedback. Griffin Ford and our entire staff really appreciates it. We strive to deliver happy customers and value hearing we are on the right track! Take care.

September 24, 2019

How a good sales person should work 101 He was nice and listened to what I the customer was looking for and no pressures for buying he found a beautiful vehicle and we worked on a price and More

by Tlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Sep 26, 2019 -

Griffin Ford responded

Thank you so much for your kind and thorough review of Griffin and our salesperson Tony. We so appreciate it, especially coming from a professional in a similar business. Take care and enjoy that new ride!

September 23, 2019

Service was completed quickly Overall service was good the only bad area was I found greasy finger prints on my glove box! I had a hard time removing them from the exterior of the More

by BRATZSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt the service writer
Sep 26, 2019 -

Griffin Ford responded

Thank you. We are so sorry for the inconvenience you experienced as that is not our intent at Griffin Ford. We appreciate your feedback as it helps us with continuous improvement. Take care.

September 23, 2019

Recall Service The recall 19S17 was handled properly. I was going to wait for the vehicle, with a 9:00 am appointment, but the service writer told me it may not be r More

by JREED19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve?
September 21, 2019

Very helpful & accommodating Gave a ride to work when driver left w/o me; and issue with blower & showed me what was wrong vs. a $119 diagnostic test. Very appreciative! More

by PEEDEE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve ahrens
Sep 25, 2019 -

Griffin Ford responded

Hi, we're glad we could help you out! We appreciate you taking the time to leave a review of your experience, and we hope to be of assistance in the future. Take care!

September 20, 2019

New Vehicle Purchase Experience This was the best buying experience I have had. When I arrived the new vehicle was ready. I had provided the necessary information in advance so the p More

by skalk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Finance., Glen Pavlovich
Sep 26, 2019 -

Griffin Ford responded

Thank you for your kind review of Griffin Ford and our staff. We strive to deliver an outstanding experience to our guests and are so pleased you felt that! We hope to see you again.

September 19, 2019

Awesome experience Everyone was very welcoming and helpful throughout the whole process. Our salesman, Glen, was very personable and easy to get along with. We would 10/ More

by donelleschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil DeSalvo, Glen Pavlovich
Sep 19, 2019 -

Griffin Ford responded

Donelle, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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