
Griffin Ford
Waukesha, WI
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Purchase on 2018 F150 from Griffin Ford We met with Dave Nutt at Griffin Ford. He quickly located the truck we were looking for. He set us up to test drive the truck. Dave was prepared when We met with Dave Nutt at Griffin Ford. He quickly located the truck we were looking for. He set us up to test drive the truck. Dave was prepared when we returned. He had several purchase options to choose from if we wanted. He forwarded our suggestions to Anton Lak. As a result we bought the 2018 F150 from Dave. Dave Nutt and Anton Lak treated us very courteously even after we agreed to the price. While Dave took care or some details, he introduced us to Chris Zilvitus, the accountant. Chris was very informative during the process of the paperwork. He also explained everything very clearly and offered several extended warrantees. We purchased the one we thought would help us most at this time. When we completed the paperwork with Chris, he sent us back to Dave who explained all the options I have in my new vehicle. He was very thorough. We’re very happy with the positive, honest, and upfront service from Dave, Chris, Anton and Griffin Ford. Thanks again to all, J. Sorensen More
Oil change and tires rotation Friendly, helpful staff and told me what all they were going to do. They got me in earlier than my appointment and out within an hour. Friendly, helpful staff and told me what all they were going to do. They got me in earlier than my appointment and out within an hour. More
Frank helped me while on Vacation While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phil While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phillip work with the banks to help me finance the purchse at a lower interest rate then my credit union would offer me. They are all great guys to work with. More
Bought New Car / Service Work Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this deal Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this dealership. Thank You Griffin Ford More
How a good sales person should work 101 He was nice and listened to what I the customer was looking for and no pressures for buying he found a beautiful vehicle and we worked on a price and He was nice and listened to what I the customer was looking for and no pressures for buying he found a beautiful vehicle and we worked on a price and he delivered what he said Tony didn't know that I was in sales also and this approach very pleasing and honest for the customers I wish I could have met him earlier he would be my sales partner. More
Service was completed quickly Overall service was good the only bad area was I found greasy finger prints on my glove box! I had a hard time removing them from the exterior of the Overall service was good the only bad area was I found greasy finger prints on my glove box! I had a hard time removing them from the exterior of the glove box. More
Recall Service The recall 19S17 was handled properly. I was going to wait for the vehicle, with a 9:00 am appointment, but the service writer told me it may not be r The recall 19S17 was handled properly. I was going to wait for the vehicle, with a 9:00 am appointment, but the service writer told me it may not be ready until 3:00 pm to 4:00 pm. So I accepted a ride home. From Griffin Ford; Main Street, Moreland, St Paul, Sunset, Short Road to Roberts is 11 miles according to Google maps. The courtesy driver said it was too far; and I'd have to seek another ride back..My wife gave me a ride back in the afternoon. Every program has it's limits. I understand. I haven't checked, maybe Van Horn Ford is closer. More
Very helpful & accommodating Gave a ride to work when driver left w/o me; and issue with blower & showed me what was wrong vs. a $119 diagnostic test. Very appreciative! Gave a ride to work when driver left w/o me; and issue with blower & showed me what was wrong vs. a $119 diagnostic test. Very appreciative! More
New Vehicle Purchase Experience This was the best buying experience I have had. When I arrived the new vehicle was ready. I had provided the necessary information in advance so the p This was the best buying experience I have had. When I arrived the new vehicle was ready. I had provided the necessary information in advance so the paperwork processing was a breeze. All the people involved were knowledgeable, courteous and friendly. This only enforced my feeling that I had made the correct decision, not only with the vehicle I bought but also with the dealership I purchased from. More

Awesome experience Everyone was very welcoming and helpful throughout the whole process. Our salesman, Glen, was very personable and easy to get along with. We would 10/ Everyone was very welcoming and helpful throughout the whole process. Our salesman, Glen, was very personable and easy to get along with. We would 10/10 reccomend Griffin Ford to anyone looking for a new vehicle. More