
Griffin Ford
Waukesha, WI
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Service in a crunch I needed service on short notice while I waited. Jeff and Steve made an appointment to remedy a service that was missed on my F250. They got it done i I needed service on short notice while I waited. Jeff and Steve made an appointment to remedy a service that was missed on my F250. They got it done in 30 minutes while I waited. More
Oil change Very polite efficient great customer satisfaction! Would most definitely recommend GriffinFord to anyone seeking automotive purchasing! I mentioned Gr Very polite efficient great customer satisfaction! Would most definitely recommend GriffinFord to anyone seeking automotive purchasing! I mentioned Griffin to my dad; I believe he purchased his new Ford Edge. He loves his bee vehicle! I’ll probably recommend Griffin to my son in the future! More
New purchase Follow through was poor: managers did not respond to phone calls and did not do what said they would. Sales person missed key information: benefits o Follow through was poor: managers did not respond to phone calls and did not do what said they would. Sales person missed key information: benefits of purchasing, services offered More
Explorer service The service was done in a timely manner and at a reasonable cost. Notification that the service was completed was made by the service advisor as reque The service was done in a timely manner and at a reasonable cost. Notification that the service was completed was made by the service advisor as requested. More
Good experience, verdict is still out. Everything from start to finish was painless, but I bought a car scheduled to have a repair done and they said they would call in a few days to do it. Everything from start to finish was painless, but I bought a car scheduled to have a repair done and they said they would call in a few days to do it. It's been a couple weeks so I have to call them and find out what's going on. More
Fix water pump Eric was friendly. Helpful. Just not happy that my vehicle needed a new water pump, and that the timing chain should have been part of the service. Eric was friendly. Helpful. Just not happy that my vehicle needed a new water pump, and that the timing chain should have been part of the service. More
Diagnosis of awd malfunction alarn Shop is clean and appears well organized. Service was prompt and honest as to what the failure was and the cost to repair. All conversations were dire Shop is clean and appears well organized. Service was prompt and honest as to what the failure was and the cost to repair. All conversations were direct and right to the point. More

Amazing Place was great all the sales associates were helpful when looking for cars I would recommend buying another car from here again everyone was friendly Place was great all the sales associates were helpful when looking for cars I would recommend buying another car from here again everyone was friendly and they have so many different vehicles to offer More
Oil change/rotate tires I was attended to promptly, and service was completed in a reasonable amount of time. In fact I had even forgotten to mention something else that n I was attended to promptly, and service was completed in a reasonable amount of time. In fact I had even forgotten to mention something else that needed to be done and they even took care of that after the vehicle had been serviced, which I sincerely appreciated. More
Not your typical dealership Super friendly staff, clean dealership. I did not feel forced to purchase and they did not try to oversell me. I would highly recommend them and wil Super friendly staff, clean dealership. I did not feel forced to purchase and they did not try to oversell me. I would highly recommend them and will be back. More