Griffin Ford
Waukesha, WI
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The works done in 2 hours. Took the truck in for an oil change. Got the works, oil change, tire rotation and multi-point inspection in 2 hours. Comfortable lounge with snacks an Took the truck in for an oil change. Got the works, oil change, tire rotation and multi-point inspection in 2 hours. Comfortable lounge with snacks and drinks. Would use them again. More
Always a pleasant experience! Quick check in with explanation of services and pricing. Great waiting area that includes snacks, coffee, water and treats to munch on. Steve, my advi Quick check in with explanation of services and pricing. Great waiting area that includes snacks, coffee, water and treats to munch on. Steve, my advisor came back with updates and mentioned a broken spring with cost. Cookies were on the front seat when I got to the car. 😊 Washed and ready to go! Yay!! Thank you. More
Ok at best. The mechanics that serviced my truck were helpful an did a good job. I WAS NOT happy that my truck was washed, an left wet; which became spotted paint The mechanics that serviced my truck were helpful an did a good job. I WAS NOT happy that my truck was washed, an left wet; which became spotted paint an windows!??????If you continue to wash vehicles as a convenience PLEASE air or towel dry!!!. More
Very thorough & accomidating. Very personal & helpful. Sales person was forthcoming with all information regarding the cars that were interesting to us. He desrverves a 5 star rating. We are 2 retired te Sales person was forthcoming with all information regarding the cars that were interesting to us. He desrverves a 5 star rating. We are 2 retired teachers. Not affiliated with any dealer. More
Great service! Went in for an oil change, they were super fast! They even have an amazing kids area! Chairs for little people, trucks, toys, books, juice boxes, ki Went in for an oil change, they were super fast! They even have an amazing kids area! Chairs for little people, trucks, toys, books, juice boxes, kid snacks. Employees were really nice! More
Great experience! We were fortunate to work with Nick Griffin on the purchase of our new (used) car. Nick was very informed and helpful. The extra features offered spec We were fortunate to work with Nick Griffin on the purchase of our new (used) car. Nick was very informed and helpful. The extra features offered specifically from Griffin Ford sealed the deal. I would stop there first the next time we buy a new car. More
Friendly and helpful. Great service. My sales person was not pushy and achieved finding me the truck I was looking for. Trade in price was good! I would recommend this d Great service. My sales person was not pushy and achieved finding me the truck I was looking for. Trade in price was good! I would recommend this dealer to others. More
Excellent service. Had a great experience with the airbag recall on my Mustang. Service was fast and good. Dealership was very close and convenient so that's why I took Had a great experience with the airbag recall on my Mustang. Service was fast and good. Dealership was very close and convenient so that's why I took my vehicle there for the Ford recall. More
my overall experience at Griffin was fair my salesman was not pushy on selling me a car, however in the 2 Saturdays we were in, we never were offered a beverage. The salesman never acknowledge my salesman was not pushy on selling me a car, however in the 2 Saturdays we were in, we never were offered a beverage. The salesman never acknowledged my husband. We paid cash for the car, asked to have a couple works packages with the purchase and wouldn't do that. They didn't do a very good job cleaning the car, car was dusty, windows were dirty on the inside and they didn't buff the scratch I noticed when I looked at the car the first time.(salesman was aware) I feel like the service at Griffin is no where near what it used to be. More
F-150 service Thorough, knowledgeable and friendly staff. Really sincere about wanting to help resolve any issues and service my truck. I appreciate all that the Thorough, knowledgeable and friendly staff. Really sincere about wanting to help resolve any issues and service my truck. I appreciate all that the team does to help me. More





