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Griffin Ford

Waukesha, WI

4.8
1,850 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,850 reviews

August 13, 2019

Vehicle purchase made easy Louie was very helpful, knowledgeable and extremely patient. Louie gave me clear explanations of the different options. He also kindly set up some o More

by Carol H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil DeSalvo (finance) was also very kind and patient , Louie Holguin
Aug 14, 2019 -

Griffin Ford responded

We are so happy to hear that! Yeah Louie!! Thank you very much for your kind acknowledgement. Please know Griffin Ford values your business and is always here to help. Take care on the roads ahead.

August 12, 2019

Always a good experience whether I am purchasing a vehicle or getting service done. The waiting area is also great and has lots of good drink and food selection. More

by NJKESTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Aug 14, 2019 -

Griffin Ford responded

Thank you for this acknowledgement. Griffin Ford recently upgraded our offerings in the customer waiting area. We are so pleased to hear you noticed! Please know your repeat business is of great value to us. We're honored to serve you.

August 12, 2019

Griffin Ford Friendly service with a large well appointed waiting room. Fast servicevice including a car wash with chocolate chip cookies left for me in the car. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Aug 14, 2019 -

Griffin Ford responded

Yum! Those are good, right? We truly value your business at Griffin Ford and appreciate you leaving us this feedback. Take care until we meet again!

August 12, 2019

As always, great Everyone is always happy to help, polite, friendly, a joy to work with and makes us want to come back. We have 6 Ford vehicles and everyone is servic More

by TriTech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Peter Tagtow
Aug 14, 2019 -

Griffin Ford responded

Wow! That is so great to hear. Thank you very much for your (repeat) business. Griffin Ford couldn't be happier that you continue to value our service. We look forward to seeing you next time!

August 12, 2019

Quick, fast and easy!!! Griffin ford was quick fast and easy! I took my car in for transmission service. I got my car back that same day. Matt was excellent to work with as w More

by Jmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Mark Linsmeier, Peter Tagtow, Dave Nutt
Aug 14, 2019 -

Griffin Ford responded

We are here to serve you! Griffin Ford is so happy to hear all went well with your recent visit. Take care and please let us know if we can do any more.

August 12, 2019

Oil change I'm new to Wisconsin and was looking for a Ford Dealership to have my truck worked on. I choose Griffin do to proximity to where I live. Little did I More

by Weaser63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller, Frank Ballendux
Aug 14, 2019 -

Griffin Ford responded

Thank you! And, welcome to Wisconsin. You are certainly appreciated at Griffin Ford and we hope to be of service to you for many years to come. Take care!

August 11, 2019

Good Experience First connected with Nick via email and was happy with his responsiveness and attention to detail. I wanted an aftermarket hitch and Nick was quick t More

by B C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Aug 14, 2019 -

Griffin Ford responded

We are so pleased to hear Nick impressed you! Griffin is glad to have him. Thank you for your kind review and for your business! We all truly appreciate it. Take care.

August 10, 2019

Happy Customer Just bought my truck from Nick Griffin of Griffin Ford. I emailed Nick about a vehicle I was interested in. He emailed me right back. Went in the ne More

by jeff.hale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris ( he did the paperwork ), Nick Griffin
Aug 14, 2019 -

Griffin Ford responded

Hi Jeff and thank you for this feedback! We love Nick too and are happy to hear you valued his service. Griffin Ford is so pleased to have earned your business and your kind review and recommendation. Take care and we hope you enjoy that truck!

August 09, 2019

Went in for an oil change. Also needed some repair to one ti My experience with the Service Department staff has always been remarkable. The Service Advisors are honest and compassionate. The Management staff is More

by escaoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Loren Sweeney, Tony Faraos
Aug 14, 2019 -

Griffin Ford responded

Thank you very much for your kind words and your business! Griffin Ford truly appreciates it. We are so pleased to hear you have returned again and again and want you to know how much you are valued. Take care.

August 09, 2019

Great Service The service manger Jeff did a great job in taking care of my issues and provided me with an awesome new like condition car when I picked it up! Tha More

by JSAZAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Matt
Aug 14, 2019 -

Griffin Ford responded

Oh, he will love hearing this! Thank you very much for the shout out to Jeff and for your trust in Griffin Ford for your vehicle's service. We all are so appreciative. Take care and please let us know if we can do any more.

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