
Griffin Ford
Waukesha, WI
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Friendly courteous and knowledgeable salesman. Glen P was the best salesman ever. Explained all the bells and whistles. Soooooo helpful, very courteous and knowledgeable about the car.All the cars Glen P was the best salesman ever. Explained all the bells and whistles. Soooooo helpful, very courteous and knowledgeable about the car.All the cars we have boughton, never had a salesman explain everything on the car. More
Helpfull,fair,very comfortable! We have been dealing with griffin for 30 years and have had no problems! We have many dealerships nearby and still continue to deal with griffin and s We have been dealing with griffin for 30 years and have had no problems! We have many dealerships nearby and still continue to deal with griffin and service our cars there as well-that should tell you something! The griffin family should be proud of what they have built and the workforce they have established More
Amazing experience from start to finish I contacted the dealership early in the week and set a time for a test drive on Saturday. Tony was very easy to talk to via email and even more relata I contacted the dealership early in the week and set a time for a test drive on Saturday. Tony was very easy to talk to via email and even more relatable in person when we finally met. He had the vehicle I inquired about waiting for me to test drive. Upon my closer inspection of the vehicle, I asked if there was something available that didn't have such high miles or that wasn't used for commercial reasons. As Tony didn't know what my price point was yet, he showed me his entire lot of options for the vehicle style I wanted. He was very honest and did not push me to one vehicle over another. As I mentioned I would be interested in test driving the original vehicle but also another one that was on his list, he had the alternative vehicle ready upon my return from the first test drive. My family and I decided on the second vehicle for various reasons. Regardless that it was more expensive, and more commission for Tony, he asked several times if we were certain of our decision and if we would be interested in anything cheaper. To us, this felt like he was most concerned about what WE wanted, not what he wanted for us. When it came to the financing part, Chris was AMAZING! We spent so long just talking and being relatable to one another, than the actual financing took to complete. As a buyer overall, the entire experience at Griffin was one of the best we have encountered. We will recommend them to anyone looking for a vehicle! More
Great customer service I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to work with me to stay in my budget and find the perfect car! I would definitly come back to work with Dave and Alex! More
We expected a good experiance, we got a great one! Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that everyone we met treated us with respect and were friendly and engaged with us without giving the feeling that their interest in our satisfaction was forced behavior. We knew we wanted an Edge to replace our Escape and started out the process in the Used Car area. Within 15 minutes we were seated with Glen Pavlovich in New Cars exploring the features of the new Edge. Within two hours we had selected an SUV. After a test ride, the first decision was the color made by actually seeing cars, not small dots in a brochure. Next was the options available. We wanted all the new safety features and ended up selecting an Edge Titanium. We picked our Edge up the next day. Glen was great through the entire process, but he really made the A+ grade as he walked us through how to use the features of the Edge at delivery. He was as happy to show us the Edge as we were to be sitting in it at delivery. Everyone we met from our being greeted at the door through delivery receives high marks for making our Edge buying experience GREAT. More
Straight forward folks! I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on! Dave Nutt took time with me until I made my decision and Greg Lang worked with me on the financing. I'm extremely impressed with the service from these gentlemen. I have never had the satisfaction from any other vehicle deal in my life! These guys are awesome! Thank y'all so much!!! More
Very pleasant and satisfying experience. I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other option I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other options. Glenn took us out to get us familiar with the truck first. He showed me all the amenities and answered any questions I had. I felt that was a huge help! We came back the next day and bought it! Not only that - but we left with a used vehicle for our daughter. Everyone was very nice and it was very easy and pleasant experience! Thank you!! More
Awesome Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and recommended. More
Amazing Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back More
Wonderful Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Gr Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Griffin . More