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Griffin Ford

Waukesha, WI

4.8
1,844 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,844 reviews

May 01, 2019

Friendly courteous and knowledgeable salesman. Glen P was the best salesman ever. Explained all the bells and whistles. Soooooo helpful, very courteous and knowledgeable about the car.All the cars More

by Taurus 4 Cheree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo, Glen Pavlovich
May 02, 2019 -

Griffin Ford responded

Yes, Glen is new to the Griffin Ford staff and quite an addition! Thank you very much for acknowledging the great service you received at our dealership. We certainly appreciate your feedback and your business! Take care.

May 01, 2019

Helpfull,fair,very comfortable! We have been dealing with griffin for 30 years and have had no problems! We have many dealerships nearby and still continue to deal with griffin and s More

by Craig G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
May 02, 2019 -

Griffin Ford responded

Hi Sam: Thank you for this feedback. It is very valuable to Griffin Ford, just like you are! We have built a very constant group here at the dealership and are thankful for their loyalty. And, we appreciate your acknowledgement of how much the staff adds to the experience. Take care and we'll see you again.

April 29, 2019

Amazing experience from start to finish I contacted the dealership early in the week and set a time for a test drive on Saturday. Tony was very easy to talk to via email and even more relata More

by A. Manthey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziluitis, Tony Faraos
Apr 29, 2019 -

Griffin Ford responded

Wow, we love hearing your recap of your experience at our dealership! That is so great that you felt welcomed, listened to and catered to by our entire staff. We really love serving our customers at Griffin Ford and are glad you felt that! Take care and enjoy your new vehicle!

April 29, 2019

Great customer service I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to More

by Newtoford
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Apr 30, 2019 -

Griffin Ford responded

Hello and welcome to Ford! Griffin and our entire staff (including Dave and Alex) are so pleased you were happy with your experience. Enjoy that new ride and please let us know if we can serve you again. Take care.

April 26, 2019

We expected a good experiance, we got a great one! Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that More

by tworetiredsnowbirds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 29, 2019 -

Griffin Ford responded

Hello: Yes! We love what we do at Griffin Ford in Waukesha--and apparently it shows. Glen really appreciates your feedback, as do we! We hope you love your new vehicle and want to invite you back to see us any time you need assistance. Griffin is here to serve! Take care on the roads ahead!

April 26, 2019

Straight forward folks! I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on More

by Smiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Dave Nutt
Apr 29, 2019 -

Griffin Ford responded

We are so happy to hear you are happy with Griffin Ford and our personnel! We train everyone to listen closely and deliver the BEST experience to our customers. So glad you felt that! Take care and enjoy your new vehicle!

April 22, 2019

Very pleasant and satisfying experience. I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other option More

by JSchultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 22, 2019 -

Griffin Ford responded

Hello and thank you for this feedback! Griffin Ford certainly appreciates it, as does Glen. We are thrilled to hear our dealership was the place that finally helped conclude your search for a new vehicle! And, you found one for your daughter here!!! We do have an excellent inventory of quality pre-owned vehicles, to meet any budget. So, please know we appreciate your business and kind words.

April 21, 2019

Awesome Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and More

by rmdias82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Apr 22, 2019 -

Griffin Ford responded

Thank you for this feedback. Griffin Ford likes to hear that we listened to your needs and responded to get you back on the road quickly. Luke also appreciates the shout out! Take care.

April 20, 2019

Amazing Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back More

by Jdobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Apr 22, 2019 -

Griffin Ford responded

Thank you for your feedback on your experience at our dealership with our staff member, Nick! We love hearing that we delivered on our commitment to excellent customer service. So happy to hear you got on the road again quickly, in a new vehicle from Griffin! Please let us know if we can do any more.

April 18, 2019

Wonderful Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Gr More

by Dale Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samm Thomas, Glen Pavlovich
Apr 18, 2019 -

Griffin Ford responded

Hi: Thank you very much for the kind call outs to our staff members. They will be thrilled as we all strive to deliver the BEST customer service. And, Griffin Ford appreciates your recommendation of our services to others. Take care!

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