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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

April 02, 2019

Great Experience We have had Ford vehicles for over 45 years. Our vehicle was totaled in an accident so we went to a Ford dealer first to look for a replacement. More

by btecdar
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Apr 03, 2019 -

Griffin Ford responded

Thank you very much for your review of your experience with Mark and Griffin Ford! We love hearing about your loyalty to the brand and hope you found us full of Ford Pride as well! Enjoy your new vehicle and we hope to see you again. Take care!

March 30, 2019

Worth the drive Dealerships sometimes get stereotyped as villans just waiting to take your money and run. I had the opposite experience with Griffin Ford. I had never More

by Jlrontheroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo, Nick Griffin
Apr 03, 2019 -

Griffin Ford responded

Thank you SO much for traveling to see Nick and Griffin Ford in Waukesha. We appreciate you giving us the opportunity to earn your business, especially since you had not purchased a car before! Please let us know if we can do any more for you. And, enjoy that new ride!!

March 30, 2019

Wonderful Experience! My husband and I were extremely satisfied with our experience at Griffin Ford. Tony Faraos (sales consultant) was friendly, genuine, patient, and incr More

by newexplorereowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DelSalvo, Tony Faraos
Apr 03, 2019 -

Griffin Ford responded

Thank you so much for the shout outs to our two staff members at Griffin Ford! We are thrilled to hear you enjoyed your experience at our dealership and were met with professionalism. Please let us know if we can be of any further service with your new Explorer. Enjoy!

March 29, 2019

Super salesman Very knowledgeable and knows what he is talking about. Easy to talk to. Work well with getting the deal to work out. Luis was great. More

by Truck Guru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kipp , Louie Holguin
Mar 29, 2019 -

Griffin Ford responded

Thank you for your kind words about our employees at Griffin Ford! We train them to please all our customers and make the experience a pleasant one. Take care with your new vehicle and we hope to see you again.

March 26, 2019

Professional and inviting Griffin Ford was very inviting and professional from the moment you step in the door. Their staff is welcoming and kind. They are a no funny business More

by Rhettwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Mar 29, 2019 -

Griffin Ford responded

Hi Rhett: Thank you for this feedback. Our entire dealership truly appreciates it! We strive to be transparent and upfront with all our customers. Griffin appreciates your acknowledgment!

March 23, 2019

First car buyer, easy and informative experience I went here to buy my first car. Alex and Phil answer all the questions I had (which were many) and very clear throughout the entire process. I would More

by apayant17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil DeSalvo, Alex Griffin
Mar 29, 2019 -

Griffin Ford responded

Thank you for choosing Griffin Ford for your first car buying experience! We love that we delivered all the information you needed to make your decision. Take care on the roads ahead with that new vehicle and please know we are here for you!

March 19, 2019

Very Pleasant experience leasing new truck ! Alex was very courteous, respectful and very helpful. We told him exactly what we wanted and he took care of everything for us. It was really a good e More

by Shar2@cooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in finance, Alex Griffin
Mar 23, 2019 -

Griffin Ford responded

Thank you very much for this feedback. We really appreciate hearing it. Alex will be thrilled! We are so happy things went well and are glad you can recommend Griffin to others. Take care.

March 19, 2019

Nice knowledgeable people. Nice people. They knew their stuff. Not pretentious or condescending. Good handshakes, very important. Coffee, soda, water and snacks while waiting. O More

by Fritoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 23, 2019 -

Griffin Ford responded

Thank you for saying so! Griffin Ford loves to hear this. We train our staff to deliver outstanding customer service. And, we are so glad you felt that!

March 18, 2019

It was great They did an excellent job getting me my dream vehicle, they were fast and they worked with me to get the price I wanted. I'm very grateful! More

by Dallas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Mar 23, 2019 -

Griffin Ford responded

Sounds like we hit all the right buttons! Thank you very much for this feedback. Griffin is truly thankful. Take care in your new vehicle and please let us know if we can help in any way in the future.

March 16, 2019

Buying a used car I wanted to thank Nick for making this experience easy as possible. He was very upfront and honest about the car and process. I would strongly recomme More

by Tj_berlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 23, 2019 -

Griffin Ford responded

Thank you! Nick is really an asset to Griffin Ford. We certainly appreciate your taking the time to leave us your comments. Take care.

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