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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

March 15, 2019

Great experience This was my second car that I bought from Griffin Ford and just like the first purchase, the experiebce was great. From working with Mark who knew wh More

by DJB5621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve A from service , Mark Linsmeier, Samm Thomas
Mar 22, 2019 -

Griffin Ford responded

Thank you very much for this feedback. We love hearing how our team did and you certainly delivered! Please know if was a pleasure for Griffin to serve you and we would welcome you back anytime.

March 15, 2019

Wonderful experience Dave and Chris were AMAZING. They were extremely helpful with all aspects of our experience. Dave is a great salesman. He is truthful, honest, down to More

by Fonzee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in finance, Dave Nutt
Mar 22, 2019 -

Griffin Ford responded

Thank you for your very kind words about your experience at Griffin Ford. We love hearing this! Take care on the roads ahead with your new vehicle and please let us know if we can do any more.

March 13, 2019

New used vehicle Tony my sales guy and the rest of your staff were very polite and easy to work with. I respect their honesty and courtesy to myself and fiance. Tony p More

by 720scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire staff, Tony Faraos
Mar 13, 2019 -

Griffin Ford responded

Thank you Scott, to you and your fiance! Griffin is so pleased to welcome you back to the dealership. We are happy all went well. Tony appreciates the feedback too. Take care with that new ride!

March 11, 2019

Respectful, responsive, and reasonable In searching for a new car I probably talked with 15 dealerships. Almost all had cliched sales pitches that showed a lack of respect for a buyers time More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 13, 2019 -

Griffin Ford responded

Hello Matt and thank you for this feedback. We know Nick really values it. And, it makes Griffin feel great that we are delivering on our promise for top-notch customer service. We appreciate you coming from so far too! Take care.

March 08, 2019

He really worked with me and took his time. Nothing but good Took a lil time but it was worth it. He really did everything he could. Really nice guy. And I love my car. I appreciate everything More

by Sierra24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Mar 08, 2019 -

Griffin Ford responded

Thank you, Seirra24! Griffin (and Tony) really appreciate hearing this feedback. We wish you all the best with your new vehicle. Take care!

March 08, 2019

Great place to buy a vehicle! Dave and Melissa were so knowledgeable and terrific to work with. They made the buying process so simple and relaxing. I will definitely spread the wo More

by bigmamasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnso , Dave Nutt
Mar 08, 2019 -

Griffin Ford responded

Thank you for this great review! Griffin (and Dave and Melissa) truly appreciate it. We are so happy to hear that you were happy! Take care on the roads ahead.

March 06, 2019

Great used car buying experience I traded in my Ford Edge for a newer used car. The Edge had a broken side mirror. I called the service department and was told they could not get me i More

by JS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 08, 2019 -

Griffin Ford responded

Thank you for the great retelling of your car buying experience with Nick and Griffin. We really love hearing this type of feedback. It looks like Nick checked all the boxes in delivering outstanding customer service. At the same time, Griffin apologizes for the delay in our service department. We have been very busy and are considering extending our service hours to meet our customer's expectations. Griffin appreciates your comments. Take care with that new Lincoln on the roads ahead!

March 05, 2019

Great experience to get exactly what we wanted! Luke is a very straight forward young man who took the time to listen and search inventory until we found exactly the vehicle we wanted. He then got t More

by Gordo282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Mar 08, 2019 -

Griffin Ford responded

Thank you for these comments about your experience at Griffin and with Luke. We all work hard to deliver the best customer service. Your taking the time to leave us some feedback is truly appreciated. Take care.

March 04, 2019

Nice people Everyone we dealt with was nice, polite, and friendly. I would buy a car from Griffin again. Tony, our used car salesman, was a joy to work with. More

by Buyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 08, 2019 -

Griffin Ford responded

Thank you for your kind words and your business! Griffin realizes you have a number of choices when it comes to buying a vehicle. We really appreciate you giving us a chance. Please let us know if we can do any more. Take care.

March 02, 2019

Professional and helpful Great place to go. Professional and courteous. I recommend this dealership. Way better than other places I have gone, where they are rude and inconsid More

by Heikbrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Mar 08, 2019 -

Griffin Ford responded

Thank you for your feedback. Griffin and our entire staff love hearing we delivered a satisfied customer! Take care and please know we appreciate your business and your recommendation.

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