
Griffin Ford
Waukesha, WI
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Great experience This was my second car that I bought from Griffin Ford and just like the first purchase, the experiebce was great. From working with Mark who knew wh This was my second car that I bought from Griffin Ford and just like the first purchase, the experiebce was great. From working with Mark who knew what I wanted and matched me to the vehicle to the finance team with Samm and getting the right finance package, there was never the feeling of pressure. It was more a feeling of family. As I waited for my paperwork to get completed, my service advisor stopped by as he knew I was trading my old car in. He just stopped to say hi and ask if I finally bought the car. Overall, a great experience whether it’s your first car or your next. More
Wonderful experience Dave and Chris were AMAZING. They were extremely helpful with all aspects of our experience. Dave is a great salesman. He is truthful, honest, down to Dave and Chris were AMAZING. They were extremely helpful with all aspects of our experience. Dave is a great salesman. He is truthful, honest, down to earth and very funny. Chris is extremely helpful with financing. We couldn't have asked for a better team. The rest of the staff are extremely friendly, all the sales staff hold the door for you when you enter! I would recommend Dave to anyone who is looking for a new or used car. They really do care about you. More
New used vehicle Tony my sales guy and the rest of your staff were very polite and easy to work with. I respect their honesty and courtesy to myself and fiance. Tony p Tony my sales guy and the rest of your staff were very polite and easy to work with. I respect their honesty and courtesy to myself and fiance. Tony pointed us un the right direction and got us into what we wanted but most important what we could afford ( A FORD). get it....Anyways Gold Stars for the entire staff, I am a repeat customer and will definitely be back for our next vehicle (not too soon I hope) pretty painless. More
Respectful, responsive, and reasonable In searching for a new car I probably talked with 15 dealerships. Almost all had cliched sales pitches that showed a lack of respect for a buyers time In searching for a new car I probably talked with 15 dealerships. Almost all had cliched sales pitches that showed a lack of respect for a buyers time and needs. Nick Griffin was the opposite from the start. He responded quickly, offered direct answers, and worked toward a solution for our needs. While the dealership was over an hour away, it was worth the drive to have a positive experience. More
He really worked with me and took his time. Nothing but good Took a lil time but it was worth it. He really did everything he could. Really nice guy. And I love my car. I appreciate everything Took a lil time but it was worth it. He really did everything he could. Really nice guy. And I love my car. I appreciate everything More
Great place to buy a vehicle! Dave and Melissa were so knowledgeable and terrific to work with. They made the buying process so simple and relaxing. I will definitely spread the wo Dave and Melissa were so knowledgeable and terrific to work with. They made the buying process so simple and relaxing. I will definitely spread the word and buy from them again! More
Great used car buying experience I traded in my Ford Edge for a newer used car. The Edge had a broken side mirror. I called the service department and was told they could not get me i I traded in my Ford Edge for a newer used car. The Edge had a broken side mirror. I called the service department and was told they could not get me in for over a week (disappointing). I was already planning on buying a car this week and did not want to drive around with a broken mirror so I stopped by to see their used cars. I had stopped by to look at Escapes and Edges but did not see any that I liked. I was approached by Nick who showed me a Lincoln MKC that was just put out for sale. I loved it and ending up purchasing it. As a women shopping alone I appreciated Nick's laid back approach. He was well informed, courteous, friendly and did not pressure me. I also found the wrap up paperwork to be quick and painless. I was offered an extended warranty by Phillip but was not pressured. He exceeded my expectations by anticipating my need for new registration stickers as well as making the process easy. The only negatve about this dealership is the wait time for service appointments. The service department itself is very good. My husband takes his Ford 150 there for all his maintenece and service and is very happy with them. More
Great experience to get exactly what we wanted! Luke is a very straight forward young man who took the time to listen and search inventory until we found exactly the vehicle we wanted. He then got t Luke is a very straight forward young man who took the time to listen and search inventory until we found exactly the vehicle we wanted. He then got the car and the process prepared so when I showed up it was take as little time as possible with no surprises. I really enjoyed working with him and would do so again in the future. More
Nice people Everyone we dealt with was nice, polite, and friendly. I would buy a car from Griffin again. Tony, our used car salesman, was a joy to work with. Everyone we dealt with was nice, polite, and friendly. I would buy a car from Griffin again. Tony, our used car salesman, was a joy to work with. More
Professional and helpful Great place to go. Professional and courteous. I recommend this dealership. Way better than other places I have gone, where they are rude and inconsid Great place to go. Professional and courteous. I recommend this dealership. Way better than other places I have gone, where they are rude and inconsiderate. The staff is amazing at Griffin. Good work. More